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Billb
09-09-2011, 06:42 AM
New user. Installed DejaOffice on Toshiba Thrive and Companionlink on PC. Win7 Pro 32 bit. Set everything up for USB sync. When I try to sync nothing happens. Tab can't see PC. Also tried wifi, but no sync either.

Thomas
09-09-2011, 07:45 AM
New user. Installed DejaOffice on Toshiba Thrive and Companionlink on PC. Win7 Pro 32 bit. Set everything up for USB sync. When I try to sync nothing happens. Tab can't see PC. Also tried wifi, but no sync either.

Hello Billb,

Our device specific notes address why this is not working.
http://www.companionlink.com/support/kb/Android_USB_Device_Specific_Notes
DejaOffice currently does not support USB sync on Android 3.x (Honeycomb) tablet devices. This is due to SD card limitations (see below). DejaOffice requires a mountable SD card (with read and write access from the PC and DejaOffice) for USB sync to work. We are currently exploring alternative methods for USB sync while Google, hardware manufactures, and carriers work on a solution. In the meantime, CompanionLink recommends syncing via Local Wi-Fi Sync , Secure Hosted Wireless Sync or Google.