Thomas
10-14-2011, 12:41 PM
Today Apple released iPhone 4s and iOS 5 has been out since Wednesday.
We will be updating here with any new information tips, tricks, and gotcha's for DejaOffice users on iOS 5.
One thing we have noticed is that some, not all, users have reported that after updating to iOS 5 DejaOffice stops generating event notifications.
This seems to be due to the new way in which iOS 5 handles notifications. Other 3rd Party applications are affected by this as well.
FIX:
1. On your Apple device go to the Main iOS screen and tap Settings. (icon with the gears)
2. Tap Notifications.
3. Scroll down to DejaOffice. (DejaOffice is likely listed in the Not In Notification Center list)
4. You can now customize exactly how you receive notification in DejaOffice.
5. This may be a good time to review other application notifications are set as well.
You can read about this subject on our support site by using the link below:
http://www.companionlink.com/support/kb/DejaOffice_notifications_issue_after_updating_to_i OS_5
We hope this information is helpful. We are working on a long term fix for this, however it may require an iOS update from Apple. We will keep everyone informed of our progress on this matter.
We will be updating here with any new information tips, tricks, and gotcha's for DejaOffice users on iOS 5.
One thing we have noticed is that some, not all, users have reported that after updating to iOS 5 DejaOffice stops generating event notifications.
This seems to be due to the new way in which iOS 5 handles notifications. Other 3rd Party applications are affected by this as well.
FIX:
1. On your Apple device go to the Main iOS screen and tap Settings. (icon with the gears)
2. Tap Notifications.
3. Scroll down to DejaOffice. (DejaOffice is likely listed in the Not In Notification Center list)
4. You can now customize exactly how you receive notification in DejaOffice.
5. This may be a good time to review other application notifications are set as well.
You can read about this subject on our support site by using the link below:
http://www.companionlink.com/support/kb/DejaOffice_notifications_issue_after_updating_to_i OS_5
We hope this information is helpful. We are working on a long term fix for this, however it may require an iOS update from Apple. We will keep everyone informed of our progress on this matter.