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View Full Version : Missing ACT categories on my Iphone 4



knud
11-23-2011, 09:00 AM
Hello,

I'm using
Iphone 4 , 5.0.1
Deja Office 1.2.8
ACT Pro 2011 13.1
Companion Link 5.0 Professional 5002

the sync is running very well, but i miss my categories on my Iphone.

How can i sync also my categories?

Category Field = ID/Status

Thanks

Knud

Thomas
12-29-2011, 07:44 AM
Hello,

I'm using
Iphone 4 , 5.0.1
Deja Office 1.2.8
ACT Pro 2011 13.1
Companion Link 5.0 Professional 5002

the sync is running very well, but i miss my categories on my Iphone.

How can i sync also my categories?

Category Field = ID/Status

Thanks

Knud

knud,

Try updating CompanionLink to build 5012 and then do a Purge and Reload All Sync.
Also note that this function has changed names in build 5012.
Follow these steps.
1. Update to the latest build.
http://www.companionlink.com/downloads/updates.html
2. Open CompanionLink Setup on your PC Desktop.
3. Click options and select Wipe all records on Apple Device.
4. Sync your phone.
Wait for the Sync to complete. This may take some time as the DejaOffice Database will be purged, and then re synced to the phone.

Let me know if you are still having pbolems after that.