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View Full Version : Deja Contacts Disappear [FIXED]



dholder
07-18-2010, 03:14 PM
For over 2 weeks, I have been synching ACT! (2008 version running in XP) with Deja Office. I have over 1,700 contacts in ACT!. I added a contact manually in Deja Contacts last night, and this morning I noticed that I now have ONLY 2 CONTACTS in Deja Office. All contacts do seem to be in the Android contacts. I went into Setup and checked Options > Read PC data and synched, and still have only 2 contacts in Deja Contacts. I went into Setup and checked Add ACT! Info to Handheld - no joy after synching. Just noticed that I now have over 2,000 contacts in ACT! - many new duplicate records. Not fun.

dholder
07-20-2010, 09:58 AM
Problem solved with excellent technical support from CompanionLink. Purge and Reload worked the 2nd time around.

Kaena
07-20-2010, 10:02 AM
Good to hear, thanks for letting us know it was fixed!