PDA

View Full Version : Date of birth changes between DejaContact and Contacts iPhone



PhW
05-09-2012, 09:28 AM
Almost all the dates of birth of my contacts change (1 day earlier) in my iPhone contacts and Calender vs Act! and DejaContacts (both are correct).

Where is the problem ? What is the solution ?

PhW

Thomas
05-09-2012, 11:49 AM
Almost all the dates of birth of my contacts change (1 day earlier) in my iPhone contacts and Calender vs Act! and DejaContacts (both are correct).

Where is the problem ? What is the solution ?

PhW

phW

Thanks for posting. I can answer that question for you if you look at my signature file and enter the info requested in it.
Thanks

PhW
05-10-2012, 08:45 AM
Mobile Device: iPhone 4
OS 5.1.1
DejaOffice 1.3.2
Companion Link Build 5028
ACT! Premium 2011 Version 13.1.111.0, Hotfix 1
Outlook 2003 SP3
Wifi sync

Thomas
05-11-2012, 08:43 AM
Mobile Device: iPhone 4
OS 5.1.1
DejaOffice 1.3.2
Companion Link Build 5028
ACT! Premium 2011 Version 13.1.111.0, Hotfix 1
Outlook 2003 SP3
Wifi sync

Phw,

There is a very good chance that DejaOffice 1.3.3 will fix the date sync issue. It has been posted to Apple for submission and should be available any day now.
If that does not resolve the issue see my notes and questions below:

In general CompanionLink does not Sync Birthday records in ACT!
So I am a little confused.
Have you changed field mapping or are you doing a sync from Outlook?

I notice you have two PC Data managers listed. (ACT! and Outlook)
Can you elaborate exactly how both ACT! and Outlook are configured to Sync with your Apple Device?

PhW
05-11-2012, 01:16 PM
Ok. I am looking forward to the 1.3.3 version.

In the "Affectation des champs" in CompanionLink "divers" (miscellanous) there is the field "Anniversaire" (birthday) which I linked with "Date de naissance" (date of birht) in Act.

I only sync Act with DejaOffice (no sync with Outlook). My iPhone "contacts" are not sync with Outlook but updated via DejaOffice.

Best regards

Thomas
05-11-2012, 01:35 PM
Ok. I am looking forward to the 1.3.3 version.

In the "Affectation des champs" in CompanionLink "divers" (miscellanous) there is the field "Anniversaire" (birthday) which I linked with "Date de naissance" (date of birht) in Act.

I only sync Act with DejaOffice (no sync with Outlook). My iPhone "contacts" are not sync with Outlook but updated via DejaOffice.

Best regards
phW,

This should be fixed in DejaOffice 1.3.3.

Best

Thomas
05-11-2012, 03:00 PM
phW,

This should be fixed in DejaOffice 1.3.3.

Best

DejaOffice 1.3.3 is in the App Store and available for immediate download.

PhW
05-12-2012, 03:25 AM
I downloaded DejeOffice 1.3.3 and CompanionLink Build 5030. I wiped Contacts before sync the problem is not solved

PhW
05-22-2012, 06:33 AM
What is the solution ?

Thomas
05-22-2012, 09:10 AM
What is the solution ?

phW,

Please submit a ticket to support@companionlink.com

We will have one of our support agents try to troubleshoot this and or get a log file to determine a solution.