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Hurricanepappy
12-08-2012, 11:28 PM
My ACT (Fin Prof 11) contacts did sync with DejaOffice and native iPhone contacts but the categories did not sync. In DejaOffice, I only see All Categories and No Categories as options. All categories in ACT are in ID/Status. I attempted to purge and reload several times without success. Please advise. Thanks!

ACT-Fin Prof 11
Comp Link Exp-Ver 5, build 5048
DejaOffice-Ver 1.3.7 (521)
iPhone 5-iOS 6.0.1

Thomas
12-14-2012, 11:42 AM
My ACT (Fin Prof 11) contacts did sync with DejaOffice and native iPhone contacts but the categories did not sync. In DejaOffice, I only see All Categories and No Categories as options. All categories in ACT are in ID/Status. I attempted to purge and reload several times without success. Please advise. Thanks!

ACT-Fin Prof 11
Comp Link Exp-Ver 5, build 5048
DejaOffice-Ver 1.3.7 (521)
iPhone 5-iOS 6.0.1

Please Follow these steps:
1. Open CompanionLink on your PC Desktop.
2. Click the gear next to Act! 2005-2013
3. Select the Applications Tab
4. Click the "Wipe all contacts on Apple Device before Sync" option.
5. Sync your device.

Does that help?