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View Full Version : ACT, Kindle Fire, BB Sync Question



bob78
04-29-2013, 07:59 PM
For the longest time I was able to sync between my older BB and ACT via companion link.
Recently, I began syncing between ACT & Kindle Fire via the Deja USB.
The syncing works flawlessly between the ACT & Kindle.
I recently wanted to also sync ACT with the BB.
The sync stops working about halfway through the ACT database.
I also found duplicates and triplicates of some of the data on ACT & BB.
Any suggestions on how to make this work better with the BB sync? :)

DJOCTO
04-30-2013, 04:13 PM
Bob, can you clarify BB; Do you mean BB Classic (OS 7, BlackBerry Desktop), or BB10 the new release? Those are separate platform.

I would suggest contacting CompanionLink technical support, particularly for PC to BlackBerry Classic which goes through BlackBerry Desktop. They can help you with that.

bob78
05-19-2013, 03:52 PM
Hi DJOCTO, yes, classic BB 9650, v6.0.0719 via the BB desktop.
I'll contact companionLink as soon as I can. Thanks.

bob78
11-21-2013, 01:29 PM
Hi DJOCTO,
had upgraded to the BB10. Was having difficulty getting the sync to work via usb for both the kindle and BB10.
Companion Link techs recommended using dejacloud. After a few attempts it is now working seamlessly.
Many thanks for your help.