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View Full Version : Sync changes dates in the created and modified fields in Outlook 2010 registers



hteszler
07-05-2014, 09:39 PM
During the sync process of my Q10 with Outlook 2010 a lot of the created and modified fields are being changed to todays date in Contacts and Calendar.
I always want to know when I created or modified a Register myself.

Why is that and how can I stop Companionlink to do that?

Thanks for any help.

hteszler
07-05-2014, 10:10 PM
Sorry, I realized that Sync is not changing the fields. It is actually adding new entries, duplicating some. Why is that?

Thanks

DJOCTO
07-06-2014, 06:34 AM
hteszler, welcome to the forum.

I'm understing that for BlackBerry Q10, when you make a change to a record, it comes to Outlook as a new Record, rather than a change to an existing record.

Are you changing the Contact/Calendar in BlackBerry app? If so, see if it is making a new record in DejaOffice for BlackBerry. If this is the case, then DejaHub is sensing a need to make a duplicate.

For best support, please contact support@dejaoffice.com. They can help you directly.