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View Full Version : Need to undo last sync: lost contacts



jdswanberg@comcast.net
08-29-2016, 06:04 PM
How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.

Hook
08-30-2016, 07:20 AM
Welcome to the forums. :)

I would contact support via email or phone (keep in mind, for the latter, they are PST timezone). You'll get much faster help than in the forum here.

https://www.companionlink.com/support/

I'd also ask them to change your user name for this forum. Using your email is going to invite a lot of spam to your inbox (spammers spider email addresses off websites).

Chris L
08-30-2016, 08:15 AM
How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.

Welcome to the forum jdswanberg. For this issue, as Hook said, please give our free support line a call at 503-243-5200 between 7AM and 3:30PM Pacific time, Monday through Friday and one of our techs will be happy to assist you.

jdswanberg@comcast.net
09-22-2016, 11:33 AM
Thank you for your answer. For some reason, I was never notified that anyone had responded.