Quote Originally Posted by StaticRick View Post
Today I spoke with a CL/DJO technical support representative. He was very helpful, knowledgeable, and courteous. While he was not able to solve my problem immediately, he was able to ask the right questions to get a full understanding of it and will submit it to the development team. I hope that a solution is around the bend.

I wanted to add this bit of information to tell others that, while not perfect, I have been impressed with both the software and particularly the customer support.
Thanks and I hope to be able to report back that the problem described above has been resolved.
Hi Rick,

Thank you for being patient and working with us. Your honest feedback is appreciated.