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Thread: Can Deja Contacts sync with the android contacts (ie so I can see incoming callerz)

  1. #11
    DejaOffice Team Member
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    Dec 2010
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    2,349
    Quote Originally Posted by brjlk View Post
    I . My problem is different.
    I send a sms from DO Contacts (select a contact & Click on the message icon). When I look at my msg list in the built-in sms application, I can see the name of
    my recipients, while I see only the numbers of my senders. I have HTC Desire Z. How to make the name of my recipients appear?

    John
    John,

    It sounds like the name of the recipient is not saved as a contact record in the Native Android Contacts application. The SMS application ties directly to the Android Contacts database not the DejaContacts Database.
    This behavior would be expected if there is no permanent Contact Record in Android Contacts with the phone # associated with it.

  2. #12
    Junior Member
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    May 2016
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    I did that and I still see nothing in the deja office contacts. What settings do I need to setup to sync android contacts so they show up in deja office contacts? Also, when I sync with laptop nothing shows up in my outlook contacts. All this started when I upgraded my outlook to 2016 version. But, I am still puzzled why deja office contacts are not importing from the android app. Help

  3. #13
    Junior Member
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    May 2016
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    I am running a galaxy note 4 android device and deja office version 7 and also syncing to outlook 2016 using laptop with win 10. I am using wireless sync
    Last edited by frankebobo; 05-24-2016 at 01:07 PM.

  4. #14
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
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    2,215
    Frankebobo, welcome to the forums.

    CompanionLink Tech Support, or DejaOffice support are both happy to help you. You can email dejaoffice at support@dejaoffice.com. You can call CompanionLink at (503)243-5200 Hours 7am-3:30pm Pacific Time Mon-Fri.

    To sync to Android Contacts, go to DejaOffice settings, Sync Settings. Check the box to "Sync to Android Contacts", and select which account to sync to. I'm assuming you already did this since it's in the setup wizard.

    In Android Contacts, be sure to set your display options to show all contacts.

    If your phone is on Marshmallow there may be other considerations and Tech Support can help you out with that. I also use a Galaxy Note 4.

  5. #15
    Senior Member
    Join Date
    Oct 2011
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    431
    After my phone upgraded to Marshmallow Caller ID did not work properly until I did a Sync to my computer.
    Cecil

    Motorola Moto G5 Android 7.0
    DJO 4.3.6 (1005) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Tesco Hudl2 (Android 5.1)
    DJO 4.3.6(1002)
    WiFiSync
    Syncs to Android Contacts App only

  6. #16
    Junior Member
    Join Date
    May 2014
    Posts
    2
    Thomas,

    I've gotten my contacts messed up and am trying to recover. I would like to ensure I get all the contacts in the native Android contacts app on my phone into DejaOffice on that phone, so I can then sync them to Outlook on the desktop with Companion Link over wifi. I have followed the steps you describe and ran Read Android Data. Strangely, a test entry I made in the Android Contacts app did not get read into DejaOffice. Am I doing something wrong? What do I have to check to make sure DejaOffice can pull all my contacts from the Android Contacts App?

    Thanks,

    Caroline
    Galaxy S6/OS 6.0.1

  7. #17
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,215
    Caroline it is probably best to work with DejaOffice support on this. Email support@dejaoffice.com

    If you haven't done it yet, long-press on "Read Android Data". This will launch a re-sync of all the contacts.

    If that doesn't work, please work with the tech support team.

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