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Thread: ACT! 2011 won't sync with iPad2

  1. #11
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    What is Native Calendar?

  2. #12
    DejaOffice Team Member
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    Quote Originally Posted by phcdave View Post
    What is Native Calendar?
    The Calendar application that is build into your Apple device. Whenever we refer to "Native" we are talking about the built in OS version of either Contacts or Calendar.

  3. #13
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    No, I don't have it set to sync with Apple's Calendar.

    Thanks.

  4. #14
    DejaOffice Team Member
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    Quote Originally Posted by phcdave View Post
    No, I don't have it set to sync with Apple's Calendar.

    Thanks.
    Are the duplicate Calendar entries in your PC Data?
    If the PC data is Clean, I suggest doing a Purge and Reload of the PC Data.
    1. Open CompanionLink Setup on your PC Desktop.
    2. Click on Outlook Settings (Or whatever data manger your use)
    3. In the Applications tab click on the Purge and Reload Calendar check box.
    4. Click OK
    5. Sync your phone.
    This process will overwrite the data in DejaOffice with the data form your PC Calendar. So make sure everything in your PC Calendar is in correct form before doing it.

    Glad to hear things are getting better for you.

  5. #15
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    Thanks Thomas. I have been doing Purge and Reloads but I still get the duplicates. PC Data is clean.

  6. #16
    DejaOffice Team Member
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    Quote Originally Posted by phcdave View Post
    Thanks Thomas. I have been doing Purge and Reloads but I still get the duplicates. PC Data is clean.
    I would look in two directions....
    1. You could be possibly syncing two calendar folders to DejaOffice from your PC. (What Desktop app do use to manage your data?)
    I can offer some suggestions of where to look in CompanionLink Setup if I have that info.

    2. look at what kind of data is populated in the iOS calendar. Do you see DejaOffice data in your Native Calendar?

  7. #17
    Junior Member
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    I use ACT 2012 and Companionlink

    Native Calendar is blank.

    Thanks for your help.

  8. #18
    DejaOffice Team Member
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    Quote Originally Posted by phcdave View Post
    I use ACT 2012 and Companionlink

    Native Calendar is blank.

    Thanks for your help.
    Hi Dave,

    We have a known intermittent issue with Calendar Sync right now. DejaOffice 1.2.5 is a complete rewrite of the Calendar Application code, designed to address your issue and others as well. We expect this to be released very soon. Thank you to everyone for your patience in this matter.

  9. #19
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    Thomas,

    It works! I just upgraded DJO and Companionlink, did a sync and.....VICTORY.

    I have one more question. Do you recommend syncing with Apple's iPad calendar and contacts?

    Thanks again,

    Dave

  10. #20
    DejaOffice Team Member
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    Dave,

    So glad to jear this is working. That was our intention for this release.
    Syncing with Native iOS apps is a two way sync. So any data already in the native apps will sync to DejaOffice.
    Just keep that in mind because there may be possible duplicates if iOS data is not empty.

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