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Thread: Missing Sync Outlook to DejaOffice

  1. #1
    Member
    Join Date
    Dec 2010
    Posts
    46

    Missing Sync Outlook to DejaOffice

    Hi,

    using DejaOffice (1.11.9), MS Outlook 2010 and CompanionLink 4.0 (4046) for a few month now I noticed that some modifications of tasks or events are not synced from Outlook to Android.

    I have tried four test cases in both sync directions:
    OL->DO DO->OL
    - Changing the dates of an event spanning several days no sync no sync
    - Changing the time of a event no sync sync
    - marking a task as completed no sync sync
    - changing the due date of a task no sync sync

    Is the missing sync a known problem/missing feature or a rather problem of my configuration?

    Thanks a lot for your help.

    Regards
    Malte

  2. #2
    DejaOffice Team
    Join Date
    Jul 2010
    Posts
    164
    mvscheven-
    There isn't any known issues similar to what you are experiencing, but in some cases CompanionLink's "Optimized update sync" may not be finding the updating record correctly. In CompanionLink, go to Options and then uncheck "Optimized update sync" and see if your issues are fixed.

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