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Thread: Calendar sync crashes

  1. #21
    Junior Member
    Join Date
    Jan 2012
    Posts
    6
    Quote Originally Posted by Thomas View Post
    Just wanting to be perfectly clear here.
    The Sync is completed.
    DejaOffice is opened up.
    There is no Contacts Calendar Task or Notes data in DejaOffice from your PC Laptop.
    Is this correct?

    Or are you looking in the iPad Contacts and Calendar applications and not seeing any info there?
    Exactly: There is no Contacts Calendar Task or Notes data in DejaOffice from my PC Laptop after synchronization is complete.
    Ipad contacts is synced with Itunes almost with no problem. But I need tasks!

  2. #22
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,410
    Quote Originally Posted by maria-gff View Post
    Exactly: There is no Contacts Calendar Task or Notes data in DejaOffice from my PC Laptop after synchronization is complete.
    Ipad contacts is synced with Itunes almost with no problem. But I need tasks!
    Open CompanionLink Setup on your PC Desktop:
    In the bottom left corner it should summarize the following information:
    Last Sync
    # of Contacts Synced
    # of Calendar Records Synced
    # of Memo's/Notes Synced
    # of Tasks Synced

    Post back here what that report summarizes.

  3. #23
    Junior Member
    Join Date
    Jan 2012
    Posts
    6
    Last Sync
    4931 of Contacts Synced
    530 of Calendar Records Synced
    4 of Memo's/Notes Synced
    491 of Tasks Synced

  4. #24
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,410
    Quote Originally Posted by maria-gff View Post
    Last Sync
    4931 of Contacts Synced
    530 of Calendar Records Synced
    4 of Memo's/Notes Synced
    491 of Tasks Synced
    And still no data in DejaTasks displys?
    If this is the case I suggest the following steps:
    1. Uninstall DejaOffice on your iPad2.
    2. Power the device off and then turn it on again.
    3. Install DejaOffice form the App Store.
    4. Configure DejaOffice with the Setup Wizard.
    5. Open CompanionLink Setup on your PC Desktop.
    6. Click options in the top left corner.
    7. Click Wipe all records on Apple Device before Sync.
    8. Sync your iPad2.

    This should resolve the issue. Let me know immediately if it does not.

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