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Thread: Missing ACT categories on my Iphone 4

  1. #1
    Junior Member
    Join Date
    Nov 2011
    Posts
    2

    Missing ACT categories on my Iphone 4

    Hello,

    I'm using
    Iphone 4 , 5.0.1
    Deja Office 1.2.8
    ACT Pro 2011 13.1
    Companion Link 5.0 Professional 5002

    the sync is running very well, but i miss my categories on my Iphone.

    How can i sync also my categories?

    Category Field = ID/Status

    Thanks

    Knud

  2. #2
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,464
    Quote Originally Posted by knud View Post
    Hello,

    I'm using
    Iphone 4 , 5.0.1
    Deja Office 1.2.8
    ACT Pro 2011 13.1
    Companion Link 5.0 Professional 5002

    the sync is running very well, but i miss my categories on my Iphone.

    How can i sync also my categories?

    Category Field = ID/Status

    Thanks

    Knud
    knud,

    Try updating CompanionLink to build 5012 and then do a Purge and Reload All Sync.
    Also note that this function has changed names in build 5012.
    Follow these steps.
    1. Update to the latest build.
    http://www.companionlink.com/downloads/updates.html
    2. Open CompanionLink Setup on your PC Desktop.
    3. Click options and select Wipe all records on Apple Device.
    4. Sync your phone.
    Wait for the Sync to complete. This may take some time as the DejaOffice Database will be purged, and then re synced to the phone.

    Let me know if you are still having pbolems after that.

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