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Thread: Anticipating new device. I want to clarify a few things. :-)

  1. #1
    Senior Member
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    Aug 2011
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    537

    Anticipating new device. I want to clarify a few things. :-)

    I actually would have just reused my multiple profile thread below, but for some reason it was locked.

    I'm hoping to get a new Samsung Galaxy Player 5 in about 2 weeks (Yayy, a PDA-- no phone) which will become my primary device syncing with Companion Link and Outlook.

    I would like to, however, use my Nexus One as a backup, so I want to keep both devices in sync with Outlook.

    So here are my questions so I know how to do this right:

    1. I assume this would require 2 profiles, so am I correct that it would be enough to upgrade to Companion Link Express and that I don't need to go to CL Pro? Is the upgrade price simply the difference in cost between CL for Outlook and CL Express ($30?)?

    2. If I want to use Secure Wireless Sync for both profiles, can I use the same subscription or do I actually have to pay separately to do Secure Wireless Sync for both? (If I have to pay twice, I'll likely use an alternative sync method for the backup).

    3. Since the second device is a backup, could I save money by using the ability to install CL for Outlook on more than one machine to get around having to upgrade? This would mean I would have to physically copy the Outlook pst file I am using to Outlook on the second computer so that the information matches what is being synced on the primary device and then do a purge and sync to the backup device. I think it is probably more work than a one time payment for the CL Express upgrade is worth, but just curious if you can have a different device on two different installations of CL?

    Thanks for your help on this. Also, if there is anything I'm overlooking, let me know. I want to be ready to go when I finally get the new device.
    DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 9), May 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), August 2019 security patch.
    DejaCloud Sync (PC and phone), USB Sync (Tablet).

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


  2. #2
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,479
    Quote Originally Posted by Hook View Post
    I actually would have just reused my multiple profile thread below, but for some reason it was locked.

    I'm hoping to get a new Samsung Galaxy Player 5 in about 2 weeks (Yayy, a PDA-- no phone) which will become my primary device syncing with Companion Link and Outlook.

    I would like to, however, use my Nexus One as a backup, so I want to keep both devices in sync with Outlook.

    So here are my questions so I know how to do this right:

    1. I assume this would require 2 profiles, so am I correct that it would be enough to upgrade to Companion Link Express and that I don't need to go to CL Pro? Is the upgrade price simply the difference in cost between CL for Outlook and CL Express ($30?)?

    2. If I want to use Secure Wireless Sync for both profiles, can I use the same subscription or do I actually have to pay separately to do Secure Wireless Sync for both? (If I have to pay twice, I'll likely use an alternative sync method for the backup).

    3. Since the second device is a backup, could I save money by using the ability to install CL for Outlook on more than one machine to get around having to upgrade? This would mean I would have to physically copy the Outlook pst file I am using to Outlook on the second computer so that the information matches what is being synced on the primary device and then do a purge and sync to the backup device. I think it is probably more work than a one time payment for the CL Express upgrade is worth, but just curious if you can have a different device on two different installations of CL?

    Thanks for your help on this. Also, if there is anything I'm overlooking, let me know. I want to be ready to go when I finally get the new device.
    Hello Hook,

    See my answers below:
    1. Yes CompanionLink Express would work because you would only need two sync profiles. Upgrade price is the difference between the two products.

    2. A secure Hosted account can only work with one Mobile device. We may have some changes to this in the future, but for the time being it is a 1 account, 1 device scenario.

    3. Theoretically this would work. We do the same procedure over here on a pretty regular basis. (To me it would be easier to just use WiFi or USB Sync for your Backup phone on the same machine. However the choice is yours.)

    I hope this helps, and congratulations!

  3. #3
    Senior Member
    Join Date
    Aug 2011
    Posts
    537
    Thanks for the quick response. Yes, on #3, I think paying the upgrade price will be much less painful-- it was more that I was curious if my understanding was correct.

    I hope folks can come up with a different approach for the secured wireless sync. I really love it, but $10/month "per device" seems steep. However, since I will likely sync the backup maybe even once a week, using one of the other methods, even if they are figity for me, will be that big a deal.

    A suggestion. It would be really nice I think if you had one of theose feature comparison tables for the different versions of CL so that one could see at a glance what is different and what is the same about them. Would make figuring things out easier, I think.

    Thanks.
    DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 9), May 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), August 2019 security patch.
    DejaCloud Sync (PC and phone), USB Sync (Tablet).

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


  4. #4
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,479
    Quote Originally Posted by Hook View Post
    Thanks for the quick response. Yes, on #3, I think paying the upgrade price will be much less painful-- it was more that I was curious if my understanding was correct.

    I hope folks can come up with a different approach for the secured wireless sync. I really love it, but $10/month "per device" seems steep. However, since I will likely sync the backup maybe even once a week, using one of the other methods, even if they are figity for me, will be that big a deal.

    A suggestion. It would be really nice I think if you had one of theose feature comparison tables for the different versions of CL so that one could see at a glance what is different and what is the same about them. Would make figuring things out easier, I think.

    Thanks.

    Hook,

    We agree that the pricing structure isn't optimal right now. Secure Hosted was built when the world was a 1 mobile device environment. The 1 device per account is due to technical restraints at the moment and we are working on this in the background.

  5. #5
    Senior Member
    Join Date
    Aug 2011
    Posts
    537
    Sorry, typo in my second post: using altrnate sync for back up *won't* be that big a deal, I meant to say.

    I understand about the hosted sync and it's fine. I'm sure there will be changes coming when possible.
    DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 9), May 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), August 2019 security patch.
    DejaCloud Sync (PC and phone), USB Sync (Tablet).

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


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