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Thread: How do you delete/purge contacts in native database?

  1. #11
    Junior Member
    Join Date
    Feb 2012
    Posts
    20
    Can you tell I'm a newbie??? Yes, I'm familiar with that icon and going in there. But, the Phone app icon isn't in there. The only place I can see it is when I go into Manage Apps and select All. But, like I said there's not tabs - just the buttons to Force Stop and Clear.
    Mobile Device and OS: Bionc, 5.9.902.XT875.Verizon.en.US, Andriod 2.3.4
    DejaOffice version#: 2.1.9 (264)
    CompanionLink build #: 5026
    Data Manager App: ACT! 6.0.3.979
    PC OS: Windows XP Media Center Edition 2002 SP3
    Sync Method: USB, Charge only, not synching Android native Contacts or Calendar

  2. #12
    Senior Member
    Join Date
    Aug 2011
    Posts
    537
    That's okay. It means the Bionic has a different dialer and contacts setup. You probably need to find out from another Bionic owner wh your setup is and what app allows you to view native contacts in the default android DB, here or an an android device site like Androidforums.com
    DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 9), May 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), August 2019 security patch.
    DejaCloud Sync (PC and phone), USB Sync (Tablet).

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


  3. #13
    Junior Member
    Join Date
    Feb 2012
    Posts
    20
    Hey Hook,

    Oh yea, I go there all the time (just didn't know it was called the app drawer). Unfortunately, no Phone app (icon) shows there. Like I said, I only see it when I go into Manage Apps, All. I must have a weird Bionic!
    Mobile Device and OS: Bionc, 5.9.902.XT875.Verizon.en.US, Andriod 2.3.4
    DejaOffice version#: 2.1.9 (264)
    CompanionLink build #: 5026
    Data Manager App: ACT! 6.0.3.979
    PC OS: Windows XP Media Center Edition 2002 SP3
    Sync Method: USB, Charge only, not synching Android native Contacts or Calendar

  4. #14
    DejaOffice Team Member Belinda's Avatar
    Join Date
    Dec 2010
    Posts
    222
    Hi Lukev -

    Motorola devices with Android 2.3 and above have the Clear Data option greyed out - here is a set of directions that will walk you through clearing the Android application via Google, then clearing DejaOffice & resynchronizing from the PC:

    http://www.companionlink.com/support...e_data_from_PC

    Let us know if you have any questions about these steps -

    -Belinda

  5. #15
    Junior Member
    Join Date
    Feb 2012
    Posts
    20

    Thumbs up

    Belinda,

    THANK YOU so much!!! I really appreciate the specific help I needed.

    Luke Vause
    Mobile Device and OS: Bionc, 5.9.902.XT875.Verizon.en.US, Andriod 2.3.4
    DejaOffice version#: 2.1.9 (264)
    CompanionLink build #: 5026
    Data Manager App: ACT! 6.0.3.979
    PC OS: Windows XP Media Center Edition 2002 SP3
    Sync Method: USB, Charge only, not synching Android native Contacts or Calendar

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