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Thread: Sync Outlook-DO: completion of tasks not synced - not regognized as change??

  1. #1
    Senior Member
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    Sync Outlook-DO: completion of tasks not synced - not regognized as change??

    Hallo,

    when I sync DO with Outlook some/all task completion done on DO are NOT recognized and therefore not synced. So the tasks still stay as "uncompleted" in Outlook. When I check "reread android data on next sync" the sync is done correctly ...

    Please fix this bug!

    Michael
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

  2. #2
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    Just to make sure: Did you check Transfer completed records in CL?
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  3. #3
    Senior Member
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    Yes, I did.

    And one more information: The change of alarm time only (e.g. appointment 5 days --> 3 days) seems also to be not synced. When changing some text, it is done ...

    I'm not sure, whether it depends on syncing with two PCs, because this behavior also happens when changing elements in DO directly ...

    Michael
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

  4. #4
    DejaOffice Team Member
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    Quote Originally Posted by MG111 View Post
    Yes, I did.

    And one more information: The change of alarm time only (e.g. appointment 5 days --> 3 days) seems also to be not synced. When changing some text, it is done ...

    I'm not sure, whether it depends on syncing with two PCs, because this behavior also happens when changing elements in DO directly ...

    Michael
    MG11,

    I would suggest turning off Optimized update sync on both systems.
    Click the options menu in CompanionLink Setup to change this setting.

  5. #5
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    Quote Originally Posted by Thomas View Post
    MG11,

    I would suggest turning off Optimized update sync on both systems.
    Click the options menu in CompanionLink Setup to change this setting.
    This is already switched off.

    It seems, that a sync on PC1 "changes" data that is is not recognized on PC2 as "changed", doesn't it?

    Michael
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

  6. #6
    DejaOffice Team Member
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    Quote Originally Posted by MG111 View Post
    This is already switched off.

    It seems, that a sync on PC1 "changes" data that is is not recognized on PC2 as "changed", doesn't it?

    Michael
    Michael,

    Is this behavior affecting all 4 sync applications?
    Contacts
    Calendar
    Tasks
    Notes

    Or is it a subset of apps?

    Also what is your conflict handling setting?
    Go to CompanionLink Setup
    Click the gear next to Outlook 200-2010
    What is set in handling conflicts?

  7. #7
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    Quote Originally Posted by Thomas View Post
    Michael,

    Is this behavior affecting all 4 sync applications?
    Contacts
    Calendar
    Tasks
    Notes

    Or is it a subset of apps?
    Because there are no "completion" of other elements, only calendar and task elements are affected.

    Quote Originally Posted by Thomas View Post
    Also what is your conflict handling setting?
    Go to CompanionLink Setup
    Click the gear next to Outlook 200-2010
    What is set in handling conflicts?
    Last changes are kept.

    Please remind: It works, when "reread of android" is active. Even if I did a "normals" sync where some elements are not synced (completed tasks), a second sync with "reread" will do the job correctly ...

    Michael
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

  8. #8
    DejaOffice Team Member
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    Quote Originally Posted by MG111 View Post
    Because there are no "completion" of other elements, only calendar and task elements are affected.



    Last changes are kept.

    Please remind: It works, when "reread of android" is active. Even if I did a "normals" sync where some elements are not synced (completed tasks), a second sync with "reread" will do the job correctly ...

    Michael
    I would expect if System 1 has been synced correctly, that on System 2 Reread Android Data would verify all new changes came across.
    Let me know if you experience otherwise.

  9. #9
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    I do not understand, what you mean. A reread does always work correctly. The problem is, that even after a correct sync on PC1, the "normal" sync on PC2 is "incomplete".

    Michael
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

  10. #10
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    FYI, the problem occured right now again: Tasks are not synced correctly. Now I started a reread ...

    and now it worked! Tasks were "completed" and changes of Start/Reminder date and time were set correctly. Without reread log says "returning as same" ...

    (Support case [#NDX-420-90989])

    Michael
    Last edited by MG111; 06-04-2012 at 07:24 AM.
    CL 6049.44 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.7 (1069)
    Samsung Galaxy A3 2017, Android 7.0, German Language
    - Direct USB Sync (mass storage)

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