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Thread: Syncing crashes almost always

  1. #1
    Senior Member
    Join Date
    May 2011
    Posts
    518

    Syncing crashes almost always

    Hi

    Since I have updated to the latest versions, the sync crashes about every time.

    • sync starts (started manually on Android)
    • sync disappears on Android ... and is carried on in OL ... and finishes correctly in OL
    • opening DJO brings back the syncing dialog with spinning wheel
    • after a few seconds it shows the usual message to hit OK ... and I hit Ok ... and the message vanishes
    • now shows the DJO Home screen, which can not be closed with exit, saying that a sync is in progress
    • hitting android back button to go to Android Home
    • now opening DJO (Homescreen) again and it is now showing the usual final syncing message that closes automatically


    Seems to be an old bug reappearing.
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  2. #2
    Senior Member
    Join Date
    May 2011
    Posts
    518
    This is an extremely annoying bug ... please have this fixed asap.
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  3. #3
    Senior Member
    Join Date
    May 2011
    Posts
    518
    No response to that?
    This is really getting extremely annoying! Please change it back to the way it worked before!
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  4. #4
    DejaOffice Team Member Belinda's Avatar
    Join Date
    Dec 2010
    Posts
    222
    Quote Originally Posted by McLion View Post
    No response to that?
    This is really getting extremely annoying! Please change it back to the way it worked before!
    McLion -

    Our apologies for not responding sooner. We are aware of some problems with the Direct USB sync in the current beta and several previous versions. The next beta version of DejaOffice will address some of these issues - we'd like to send you a custom build to see if some of the fixes we've made help the issue you're having. Please look for a message from me regarding this.

    -Belinda

  5. #5
    Junior Member
    Join Date
    Nov 2012
    Posts
    5
    Has anything been fixed? I posted a similar problem, http://www.dejaoffice.com/forums/sho...other-problems, have haven't received any help.

  6. #6
    Senior Member
    Join Date
    May 2011
    Posts
    518
    Any idea when this will be addressed?
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  7. #7
    Senior Member
    Join Date
    Oct 2011
    Posts
    445
    Hi Mclion

    I have some problems caused by minor corruption of elements in the PC database. I am using ACT and it has a utility to check the database integrity running this in the past then wiping Android data has cured some sync problems for me.

    May be worth checking this out for Outlook.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1131) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1131)
    WiFiSync
    Syncs to Android Contacts App only

  8. #8
    Senior Member
    Join Date
    May 2011
    Posts
    518
    Bump !
    .. alone was too short ;-)
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  9. #9
    Senior Member
    Join Date
    May 2011
    Posts
    518
    Bump ! ... once more !
    .. alone was too short ;-)
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

  10. #10
    Senior Member
    Join Date
    May 2011
    Posts
    518
    Let's bump it again .... anybody home ?!?
    Google Pixel, Android 9.0 German, DJO 4.4.9 (1076)
    Office: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2016, up to date) German, CL Express 7050 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

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