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Thread: Syncing crashes almost always

  1. #21
    Senior Member
    Join Date
    Dec 2011
    Posts
    344
    Quote Originally Posted by Belinda View Post
    Yes - Manual Sync mode does exist in version 2.3.x:

    http://www.companionlink.com/support...droid_USB_Sync

    If you're having trouble enabling this mode, please let me know.
    There is no option to "1. Turn on "Manual Sync Mode" in Settings/Sync Settings ".

    Could you please post a screenshot, where to enable this feature?

    Michael
    CL 6052 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.19 (1131)
    Samsung Galaxy A3 2017, Android 8.0.0, German Language
    - Direct USB Sync (mass storage)

  2. #22
    Senior Member
    Join Date
    Dec 2011
    Posts
    344
    Quote Originally Posted by Belinda View Post
    Hello Michael, McLion -

    We're aware of this issue. What is preventing a fix is that we cannot replicate the issue consistently here - doing so helps our developer identify what in the program is tripping up the sync like this. Logs haven't been helpful, unfortunately.

    A few more questions:
    -Does Manual Sync mode work?
    No, same problem.

    Just an FYI - we are anticipating posting version 2.4.0 of DejaOffice as a beta in a few days. Because we haven't isolated this issue, that version won't address the problem. We'll keep working on it though.
    DO 2.4.1 shows the same behavior ... :-(

    BTW, could it be, that DO does a sync of contacts to "DO account"? Last Sync there was a "rotating circle" in the top right corner of DO homescreen. Clicking on "exit" brought up the well known message "DO can not be closed, a sync is in progress". I did NOT confirm, but let DO run. After a few minutes the circle was gone and the message did not appear on exit ...

    Michael
    Last edited by MG111; 03-29-2013 at 03:50 AM.
    CL 6052 on Win10 & Outlook 2013 @office

    DejaOffice 4.4.19 (1131)
    Samsung Galaxy A3 2017, Android 8.0.0, German Language
    - Direct USB Sync (mass storage)

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