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Thread: DejaOffice shutdown

  1. #1
    Junior Member
    Join Date
    May 2013
    Posts
    1

    DejaOffice shutdown

    My DejaOffice keeps stopping mostly while using the calendar. I get a message stating "unfortunately DejaOffice has stopped". My phone is an HTC Rezound with Android software. DejaOffice version 2.4.4 (449) Is that any fix for this?

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,282
    jharward, welcome to the forum.

    The most likely cause is that you have some data that is causing DejaOffice to crash. I apologize for this as the software should not crash.

    Since this is data related, we need a look at your data set to see it. Also we need a set of steps that would allow us to see the crash.

    Can you send the data by going to DejaOffice Settings, Logging settings, and turn on logging. After it next crashes, then go back to the same spot and select Email Log. Send it to support@dejaoffice.com. Please put in a short note including "forum-jharward" and we'll look back here for info.

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