Results 1 to 5 of 5

Thread: email shows 3 times

  1. #1
    Member
    Join Date
    Nov 2010
    Posts
    36

    email shows 3 times

    Using Dejaoffice 2.5.2. The contact email when looking at the summary information for the contact shows 3 times, once under email and twice under "other"
    When I edit the contact I do not see where the "other" is coming from and want it removed.

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,222
    We are checking on this... Not sure if we know what it is showing...

  3. #3
    Member
    Join Date
    Nov 2010
    Posts
    36

    email 3 times

    choose contact from contact list in dejaoffice
    see their email and name top left
    then below in order:
    category
    email: (email same as above)
    mobile:
    other: - the email is repeated here again

    where does this other come from - there is no other when I go to edit

  4. #4
    DejaOffice Team Member Belinda's Avatar
    Join Date
    Dec 2010
    Posts
    222
    Quote Originally Posted by ssu11321 View Post
    choose contact from contact list in dejaoffice
    see their email and name top left
    then below in order:
    category
    email: (email same as above)
    mobile:
    other: - the email is repeated here again

    where does this other come from - there is no other when I go to edit
    Hello ssu11321 -

    We're not seeing this problem on our end - please answer these questions:

    -Do you see this problem for all records?
    -What PC application do you sync with, if any?
    -How do you sync?
    -What build of CompanionLink are you using?

    Finally, if you tap to edit a record & change something (anything) about it, then save - does this resolve the issue? Whether or not you see this happen will give us a clue about the nature of the problem.

    -Belinda

  5. #5
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,222
    Quote Originally Posted by ssu11321 View Post
    other: - the email is repeated here again
    In DejaOffice "Other" is a phone field. If there is an email here, it is coming from a sync source.

    To edit it, choose the "Phone number" section of the contact edit screen.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •