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Thread: DejaOffice CRM Live Crashes web browser

  1. #1
    Junior Member
    Join Date
    Feb 2014
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    3

    DejaOffice CRM Live Crashes web browser

    I can not get logged in at all. Only 450 contacts and 150 tasks.

    Would this be why the push sync between computer and android tablet not working?

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,198
    I'm having a technician look into this. Feel free to call CompanionLink technical support for realtime service (503)243-5200 Hours 7am-4pm Pacific Time on weekdays.

  3. #3
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,198
    PhilBert, this should now be fixed.

    The issue for your data is the size of the notes. Both the problems you are reporting; crashing and sync not working, are probably affected by the 5Gb of notes that you have tied to the contact records.

    You can control the notes size in CompanionLink. Select Act! Settings, Notes, and set the number of notes to 10 or 20 to limit the size going to the phone. This will allow faster sync times, and also reduce the memory overhead.

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