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Thread: Sync changes dates in the created and modified fields in Outlook 2010 registers

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  1. #1
    Junior Member
    Join Date
    Jul 2014
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    Sync changes dates in the created and modified fields in Outlook 2010 registers

    During the sync process of my Q10 with Outlook 2010 a lot of the created and modified fields are being changed to todays date in Contacts and Calendar.
    I always want to know when I created or modified a Register myself.

    Why is that and how can I stop Companionlink to do that?

    Thanks for any help.

  2. #2
    Junior Member
    Join Date
    Jul 2014
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    2
    Sorry, I realized that Sync is not changing the fields. It is actually adding new entries, duplicating some. Why is that?

    Thanks

  3. #3
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,198
    hteszler, welcome to the forum.

    I'm understing that for BlackBerry Q10, when you make a change to a record, it comes to Outlook as a new Record, rather than a change to an existing record.

    Are you changing the Contact/Calendar in BlackBerry app? If so, see if it is making a new record in DejaOffice for BlackBerry. If this is the case, then DejaHub is sensing a need to make a duplicate.

    For best support, please contact support@dejaoffice.com. They can help you directly.

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