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Thread: Cannot Read my Data after activating new Samsung Galaxy S5

  1. #1
    Junior Member
    Join Date
    Sep 2011
    Posts
    6

    Cannot Read my Data after activating new Samsung Galaxy S5

    I just activated a Samsung Galaxy S5 and put my old phone (Android 2.3) SD card in the slot of new phone.
    Downloaded Deja Office 3.1.3 and tried to read Calendars Memos etc.
    All I get is a blank calendar screen. same for memo etc.
    Noticed that App Info shows SD card data has 0 bytes storage.
    yet I see the clusb file on the sd card.
    What am I doing wrong?
    Help please

  2. #2
    Senior Member
    Join Date
    Oct 2011
    Posts
    437
    Hi

    Have a look at the thread "moving data file " in this forum. When you install DJO it sets up a new clusb folder on phone, this of course is blank until you sync. DJO looks on phone first for the clusb folder. Rename this folder on your phone. This will force DJO to look for the folder on SD card.

    If this doesn't help please add details of your setup as per my signature to allow has to help you better.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1091) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1091)
    WiFiSync
    Syncs to Android Contacts App only

  3. #3
    Junior Member
    Join Date
    Sep 2011
    Posts
    6
    I followed your advice but DJO wil not read the SD card at all. I get a message that "the SD card is not mounted, please mount as charge only."
    I was not connected to my PC at the time so the message was meaningless.
    There seems to be something in Android 4 that will not allow you to use SD cards for files unless you root your phone.

    What I did do was copy the clusb file from the SD card after deleting the clusb from the phone. It worked.

    Thanks

    Manny

    Samsung Galaxy S5 (Android 4.4.4)
    DJO 3.1.3 (651)
    Companionlink 5.0.0 (5076) for Palm
    Pimlical 1.4.90
    USB Sync

  4. #4
    Junior Member
    Join Date
    Sep 2011
    Posts
    6

    Now I have clusb on both my phone and SD card

    When i went to backup my clusb file I see that I have a Clusb file on both my phone and SD card.
    Which on is the real thing? which should I back up?

    Thanks
    Manny

    Samsung Galaxy S5 (Android 4.4.4)
    DJO 3.1.3 (651)
    Companionlink 5.0.0 (5076) for Palm
    Pimlical 1.4.90
    USB Sync

  5. #5
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,222
    Manny, I'm not sure the answer here. All I can suggest is rename one to xusb, then run DejaOffice, and see if everything disappears.

    Depending on the Phone and OS it is not clear which one is in use. I'm working with development to get a screen to show this. I'll get something in the next release.

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