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Thread: Why do I keep losing contact pics after SYNCING to Outlook 2013???

  1. #1
    Member
    Join Date
    Sep 2014
    Posts
    34

    Why do I keep losing contact pics after SYNCING to Outlook 2013???

    Hi there,

    I have had more than a few issues the past 5 months since getting CL & DJO for my Samsung S5. Most of the issues are small annoying things.

    Why are my contact pictures in DJC keep getting deleted/removed on my S5 after every sync???? Such a pain to keep entering them just for them to disappear again.

    I sync direct usb to Outlook 2013, android is primary device. I have the latest updates but this has happened through all of them anyways so not sure what happens.

    Is there a setting I am unaware of or does this just not function properly?

    Thanks all.

    JJ

  2. #2
    Member
    Join Date
    Sep 2014
    Posts
    34
    I also lose all of my attachments in Deja Memos, DJC, etc. Please advise.

  3. #3
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,222
    JJ this is better handled through support. You can call CompanionLink support at (503)243-5200 Hours 7-4pm Pacific Time.

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