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Thread: upgrade 3.2.10

  1. #1
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    upgrade 3.2.10

    after downloading the update when I add an appointment all the fields show in blackI cannot differentient between the fields.
    is there a setting for this somewhere?
    Last edited by ssu11321; 06-01-2015 at 08:03 AM.

  2. #2
    Senior Member DJOCTO's Avatar
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    I apologize for the rpoblems.

    Go to Settings, General Settings, and the first item is Color Scheme. Set this to White, and see if it works ok. Then try setting back to Black.

    About a year ago we shifted how these settings were stored, so it is possible on the auto-upgrade that it got set to black text on a black background.

  3. #3
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    tried this twice and rebuilt calendar display - still does not change

  4. #4
    Senior Member
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    Hi

    What device are you using?

    This problem may specific to your device. I have had similar problems with previous builds on phone but not on my tablet. It is working properly on both phone and tablet.

    Once support know what device you are using they can check this out.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1091) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1091)
    WiFiSync
    Syncs to Android Contacts App only

  5. #5
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    I would really just like to remove this version and go back to a different one. can you send the link for the older versions? I have a Samsung note 4

  6. #6
    Senior Member
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    At the bottom of the page
    http://www.dejaoffice.com/androidapp/
    there is a link named "Click here for older versions and release history"
    It links to this page:
    http://www.dejaoffice.com/androidapp/releasenotes.html
    which contains previous releases. You can download whatever version you want there.
    PC: Windows 7, 64 bit
    CompanionLink build #: Companionlink 7 for Outlook, Build 8019.7
    Data Manager App: Outlook 2010 64-bit
    Mobile Device: Samsung Galaxy Note 8 (SM-N950F);
    OS: Android 7.1.1, Build #: N950FXXU1AQKG
    DejaOffice version#: 4_4_7_1069
    Sync Method with CompanionLink: DejaCloud
    DejaOffice Sync Settings for Contacts: Selected, sync with Android, Account = DejaOffice.
    DejaOffice Sync Settings for Calendar: Not selected.
    Native Contacts Account: DejaOffice

  7. #7
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    I uninstalled and went all the way back to 3.1.3 but the calendar continues to function like the new version. The fields are all black and white with no colors at all which makes it very hard to read. Also when the alarm pops up it used to be in color now is all black and white. Is there something I need to do like removing my data from the phone as even though I went back to the older version my contacts, appointments all come in.

  8. #8
    Senior Member DJOCTO's Avatar
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    You can contact support at support@dejaoffice.com.

    I think I don't understand what you are saying. Originally you said the fields are all black, by which I assumed you meant the fields are black text on black background.

    Now, you are sying the fields are black and white. They are supposed to be black and white.

    If you select Black background, the fields are white text on a black background.

    If you select White background, the fields are black text on a white background.

    I also use a Galaxy Note 4. it's a newer phone so there shouldn't be any problems there. My phone updated to Lolipop yesterday (woowoo).

  9. #9
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    I have submitted 2 tickets to support but received no response. I just emailed them all the issues I am having. Hopefully they will get back to me soon.

  10. #10
    Senior Member
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    Can I suggest that you send a screenshot to support to clarify your problem. If you don't know how to save a screenshot just do an internet search for screenshot and your device name. It usually involves pressing a combination of buttons.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1091) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1091)
    WiFiSync
    Syncs to Android Contacts App only

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