Results 1 to 3 of 3

Thread: Steps to sync Android's dejao with Outlook on Windows 8.1

  1. #1
    Junior Member
    Join Date
    Aug 2015
    Posts
    29

    Steps to sync Android's dejao with Outlook on Windows 8.1

    Hi,
    I would like to report bugs in your Dejacloud using Groups/Categories. It sends duplicate contacts with the group "Dejaoffice group" to my android.

    I would like to stop using Dejacloud. I need steps to sync Android's dejao with Outlook on Windows 8.1 using wifi (or USB)
    Can you send me link to instructions?
    Thanks.

  2. #2
    Junior Member
    Join Date
    Aug 2015
    Posts
    29
    Answering my own question (since no one else helped):

    Performing a Sync: Outlook 2013 on Windows 8.1 to Android 4.4.2's DejaOffice using USB cable:
    (Do not use sync with Dejacloud - it has bugs especially when using Groups/Categories.)
    In your CompanionLink Setup under Options select the option to Wipe DejaOffice records. A check will appear next to the option.
    In Settings – select – USB
    On cell’s DejaO:
    -Open DejaOffice and go to settings > DejaContact settings
    -Select Wipe DejaOffice Records and “Reread Outlook Data on next sync”
    -Return to the main DejaOffice screen and select Settings – Sync Settings> USB for Sync Method.


    This will clear the information from your device and sync the information present in your Contact Manager. Please be aware this sync may take 3 mins as CompanionLink is reading through all the records.
    Once the sync has completed the check to wipe all data will automatically be removed.
    Configuring to Purge and Reload individual conduits
    In CompanionLink Setup click Advanced Settings.


    On the Applications tab, you choose to wipe Contacts and Calendar before Sync:



    This will clear the chosen information from your device and sync the information present in your Contact Manager. Please be aware this sync may take longer as CompanionLink is reading through all the records.
    Click sync in DejaOffice on Android.
    Wait up to 2 mins for Android to connect via USB - then click Sync on Companionlink on Windows. If Companionlink is not ready, it will bring up a pop-up asking you to connect android via USB.


    When Android is connected, CompanionLink will automatically show a “sync status” bar as shown below:


    Wait for Companion Sync Status to complete.
    Dho 11/2015: Android contacts will sync automatically!! No need to click Read Android Data in DejaOffice

  3. #3
    Senior Member
    Join Date
    Aug 2011
    Posts
    535
    Nice you worked it out, but there are many guides here:

    http://www.companionlink.com/support/
    DejaOffice PC CRM Standalone Build 1126, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 8.0.0), Feb 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), June 2019 security patch.
    DejaCloud Sync.

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •