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  1. #1
    Senior Member
    Join Date
    Oct 2012
    Posts
    127

    Duplicated Tasks

    When I change a task's subject in DejaOffice, it gets duplicated on DejaCloud and Outlook. I have tried deleting everything in DejaCloud and syncing, but that didn't help.

    Anybody else see this, or is it just me?
    PC: Windows 7, 64 bit
    CompanionLink build #: Companionlink 7 for Outlook, Build 8019.7
    Data Manager App: Outlook 2010 64-bit
    Mobile Device: Samsung Galaxy Note 8 (SM-N950F);
    OS: Android 7.1.1, Build #: N950FXXU1AQKG
    DejaOffice version#: 4_4_7_1069
    Sync Method with CompanionLink: DejaCloud
    DejaOffice Sync Settings for Contacts: Selected, sync with Android, Account = DejaOffice.
    DejaOffice Sync Settings for Calendar: Not selected.
    Native Contacts Account: DejaOffice

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,210
    Works fine for me just now.

    Does a new task go ok? It sounds like there is an issue with the PC Sync resending or only going one way. Double check your PC Settings and make sure 2-way sync is on.

    If any further problems, email support@dejaoffice.com with the subject on the task field and we can look it up in the DejaCloud account to see what we find.

  3. #3
    Senior Member
    Join Date
    Oct 2012
    Posts
    127
    This has been resolved. There were two duplicate profiles in CompanionLink. How that happened, I don't know. I deleted the second one and the sync works properly now.
    PC: Windows 7, 64 bit
    CompanionLink build #: Companionlink 7 for Outlook, Build 8019.7
    Data Manager App: Outlook 2010 64-bit
    Mobile Device: Samsung Galaxy Note 8 (SM-N950F);
    OS: Android 7.1.1, Build #: N950FXXU1AQKG
    DejaOffice version#: 4_4_7_1069
    Sync Method with CompanionLink: DejaCloud
    DejaOffice Sync Settings for Contacts: Selected, sync with Android, Account = DejaOffice.
    DejaOffice Sync Settings for Calendar: Not selected.
    Native Contacts Account: DejaOffice

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