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Thread: DJO contacts and WhatsApp

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    DJO contacts and WhatsApp

    Hello,

    My DJO contacts are set to sync with the Android contacts app but only to the Dejaoffice group, so no contacts in the "phone" or "device" group (to avoid the bother of duplicate, triplicate and other multiple occurrences).
    As I understand it, WhatsApp looks for contacts in the device or phone group when one refreshes the contacts but not anywhere else.

    Any idea on how to get a connection between DJO and WA?
    Thanks

    PS: It now seems to work after the following steps: what I had on my list of WA contacts were 2 entries for the same mobile number (same person) but one entry had the name and the other one only 3 question marks. I tried to get rid of the one with the question marks - impossible. I found some info on an other Forum recommending (in such cases) to remove the mobile number to "Notes", check that the entry in the Android DejaOffice group is updated to show the number in Notes, refresh the WA contact list, check that the entry no longer appears at all in WA, go back to DJO contacts, put the mobile number back into the correct field, and refresh the WA contact list again. The correct entry should now appear in WA. This worked for me in any case.
    Just thought it may be helpful to others.
    Last edited by Oyle; 02-21-2016 at 08:53 AM. Reason: Update
    PC: Windows 10, 64 bit
    CompanionLink Express Ver 8 build #8018
    Data Manager App: PDT for Windows 4. 1. 4 & 6. 2
    Samsung S6 Edge, Samsung Galaxy Tab 2 (SM-T813) -) Android 7
    SGS4 (GT-I9505-Android 5.0.1)
    Samsung Galaxy J5 Dual SIM (Android 7.1.1)
    Samsung Note 8 (Android 8)
    Android DJO Version: 4.4.5 (1064)
    Windows DJO Version 1.1.7.61
    Sync Method to DejaCloud for now
    DJO Sync Settings for Contacts: with Android Contacts App
    DJO Sync Settings for Calendar: Not selected

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