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Thread: Why does DJA adding brackets to my phone numbers?

  1. #1
    Member
    Join Date
    Nov 2010
    Posts
    83

    Why does DJO adding brackets to my phone numbers?

    Hi,

    I am synchronizing Djo with Outlook via DejaCloud.
    In Outlook , my phone numbers don't have brackets ( for ex: +1 123 456 789). In Djo my phone number is changed in (123) 456 789 .( Without the "+1")
    Other numbers without the "+" are also formatted in DJO with brackets.
    How can I avoid this formatting?

    Thank you for your help,

    Daniel
    Last edited by danielf; 03-02-2016 at 09:41 AM.

  2. #2
    Member
    Join Date
    Oct 2014
    Posts
    87
    Hello Danielf,

    Thank you for using DejaOffice. You should be able to correct this issue in CompanionLink. Please see the steps below.

    1. Open CompanionLink and go to Settings > Advanced > Phone Format
    2. Un-check "Use US formatting for phone numbers and click OK
    3. Perform a reread of Outlook per the following link: http://www.companionlink.com/support...rming_a_Reread

    This should resolve your issue.

  3. #3
    Member
    Join Date
    Nov 2010
    Posts
    83
    Hi Chris,

    Thank you for your fast reply.

    I will try it.

    Daniel

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