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Thread: Why does DJA adding brackets to my phone numbers?

  1. #1

    Why does DJO adding brackets to my phone numbers?


    I am synchronizing Djo with Outlook via DejaCloud.
    In Outlook , my phone numbers don't have brackets ( for ex: +1 123 456 789). In Djo my phone number is changed in (123) 456 789 .( Without the "+1")
    Other numbers without the "+" are also formatted in DJO with brackets.
    How can I avoid this formatting?

    Thank you for your help,

    Last edited by danielf; 03-02-2016 at 08:41 AM.

  2. #2
    Hello Danielf,

    Thank you for using DejaOffice. You should be able to correct this issue in CompanionLink. Please see the steps below.

    1. Open CompanionLink and go to Settings > Advanced > Phone Format
    2. Un-check "Use US formatting for phone numbers and click OK
    3. Perform a reread of Outlook per the following link: http://www.companionlink.com/support...rming_a_Reread

    This should resolve your issue.

  3. #3
    Hi Chris,

    Thank you for your fast reply.

    I will try it.


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