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Thread: Trouble Initiating Bluetooth Sync From PC

  1. #1
    Senior Member
    Join Date
    Nov 2011
    Posts
    234

    Trouble Initiating Bluetooth Sync From PC

    I just realized I originally posted in the wrong sub-forum.

    http://www.dejaoffice.com/forums/sho...8089#post18089

    While I'm waiting to hear back from support, does anyone have any suggestions I should try?
    Mobile Device: AT&T Samsung Galaxy S4
    Android Version: 7.1
    DJO Version: 4.2.3 (build 947)
    CompanionLink Build: 6048
    Syncing with: Outlook 2010
    Sync Method: DejaCloud Sync
    Android Contacts Sync Account: DejaOffice
    Computer OS: Windows 7 (64-Bit)

  2. #2
    Senior Member
    Join Date
    Aug 2011
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    531
    Actually, no, I think you posted in the right forum. Syncing is really more of a CL issue than a DJO issue. I posted over there, but don't get too excited.
    Sadly, I can no longer use CL or DJO as I have replaced Outlook with Thunderbird and Pimlical Desktop. Pimlical, since moving to Java 8 is no longer compatible with Companion Link. I will lurk about just because I am interested. Please let me know if the Pimlical compatibility problem ever changes and thanks to all here for your support and help over the years. This is the best software for synching Outlook to Android.

  3. #3
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,215
    Sjamie,

    CompanionLink offers telephone technical support. We don't monitor the forums for support items. The techs were sitting on their hands most of the week, not enough calls.

    So I suggest you give a call. Today I gave the ticket to Thomas. But it's a bit hard because he has to look up your email, then backtrack to see if we have a phone number on your order form. So that's a couple steps. I know I gave it to someone last week but apparently they dropped it. Sorry about that.

  4. #4
    Senior Member
    Join Date
    Nov 2011
    Posts
    234
    Thanks, DJOCTO.
    Mobile Device: AT&T Samsung Galaxy S4
    Android Version: 7.1
    DJO Version: 4.2.3 (build 947)
    CompanionLink Build: 6048
    Syncing with: Outlook 2010
    Sync Method: DejaCloud Sync
    Android Contacts Sync Account: DejaOffice
    Computer OS: Windows 7 (64-Bit)

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