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Thread: Need to undo last sync: lost contacts

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  1. #1

    Need to undo last sync: lost contacts

    How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.

  2. #2
    Senior Member
    Join Date
    Aug 2011
    Posts
    531
    Welcome to the forums.

    I would contact support via email or phone (keep in mind, for the latter, they are PST timezone). You'll get much faster help than in the forum here.

    https://www.companionlink.com/support/

    I'd also ask them to change your user name for this forum. Using your email is going to invite a lot of spam to your inbox (spammers spider email addresses off websites).
    Sadly, I can no longer use CL or DJO as I have replaced Outlook with Thunderbird and Pimlical Desktop. Pimlical, since moving to Java 8 is no longer compatible with Companion Link. I will lurk about just because I am interested. Please let me know if the Pimlical compatibility problem ever changes and thanks to all here for your support and help over the years. This is the best software for synching Outlook to Android.

  3. #3
    Thank you for your answer. For some reason, I was never notified that anyone had responded.

  4. #4
    Quote Originally Posted by jdswanberg@comcast.net View Post
    How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.
    Welcome to the forum jdswanberg. For this issue, as Hook said, please give our free support line a call at 503-243-5200 between 7AM and 3:30PM Pacific time, Monday through Friday and one of our techs will be happy to assist you.

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