Results 1 to 4 of 4

Thread: Need to undo last sync: lost contacts

  1. #1
    Junior Member
    Join Date
    Sep 2015
    Posts
    3

    Need to undo last sync: lost contacts

    How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.

  2. #2
    Senior Member
    Join Date
    Aug 2011
    Posts
    535
    Welcome to the forums.

    I would contact support via email or phone (keep in mind, for the latter, they are PST timezone). You'll get much faster help than in the forum here.

    https://www.companionlink.com/support/

    I'd also ask them to change your user name for this forum. Using your email is going to invite a lot of spam to your inbox (spammers spider email addresses off websites).
    DejaOffice PC CRM Standalone Build 1126, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Nexus 6p, rooted, Dirty Unicorns 12.3 (Android 8.1), November 2018 Security patch.
    Samsung Galaxy Tab S, LeneageOS 14.1 (Android 7.1.2), June 2019 security patch.
    DejaCloud Sync

    Was away for a while when I booted MS Office from my computer but DejaOffice PC CRM brought me back.
    It's good to be home!

  3. #3
    Member
    Join Date
    Oct 2014
    Posts
    88
    Quote Originally Posted by jdswanberg@comcast.net View Post
    How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.
    Welcome to the forum jdswanberg. For this issue, as Hook said, please give our free support line a call at 503-243-5200 between 7AM and 3:30PM Pacific time, Monday through Friday and one of our techs will be happy to assist you.

  4. #4
    Junior Member
    Join Date
    Sep 2015
    Posts
    3
    Thank you for your answer. For some reason, I was never notified that anyone had responded.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •