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Thread: How to Replace Outlook Contacts with DejaCloud Contacts?

  1. #1
    Senior Member
    Join Date
    Nov 2011
    Posts
    234

    Exclamation How to Replace Outlook Contacts with DejaCloud Contacts?

    For some strange reason, my Outlook contacts got all mixed up and many were duplicated. My contacts in DejaCloud are still good. Therefore, I deleted all of contacts in Outlook and set CompanionLink to sync one way from DejaCloud to Outlook. However, none of the contacts from DejaCloud appear in Outlook. Outlook is still devoid of all contacts. How do I get the good contacts from DejaCloud into Outlook?
    Mobile Device: AT&T Samsung Galaxy S4
    Android Version: 7.1
    DJO Version: 4.2.3 (build 947)
    CompanionLink Build: 6048
    Syncing with: Outlook 2010
    Sync Method: DejaCloud Sync
    Android Contacts Sync Account: DejaOffice
    Computer OS: Windows 7 (64-Bit)

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,210
    sjamie, you should be able to just select Reread from the cloud.

    Run CompanionLink on the PC
    In the top file menu, select Options
    Check the box for Re-read DejaCloud on next sync.

    This will force all records from DejaCloud to be read in full; all records, all fields, and the data updated in Outlook.

  3. #3
    Senior Member
    Join Date
    Nov 2011
    Posts
    234
    Thank you! Previously, I had checked both re-read from DejaCloud and re-read from Outlook but that did not cause the contacts to be copied to Outlook. Only checking Re-read from DejaCloud did the trick! Thanks again!
    Mobile Device: AT&T Samsung Galaxy S4
    Android Version: 7.1
    DJO Version: 4.2.3 (build 947)
    CompanionLink Build: 6048
    Syncing with: Outlook 2010
    Sync Method: DejaCloud Sync
    Android Contacts Sync Account: DejaOffice
    Computer OS: Windows 7 (64-Bit)

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