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Thread: Unable to restore backup

  1. #1
    Junior Member
    Join Date
    May 2017

    Unable to restore backup

    I copied the companionlink.db file from my Google Nexus 6P(Nougat 7.1.1) to my PC. When I copied this database file to my new Oneplus 3T(Nougat 7.1.1), the Deja Office Ap is nt reading the database file......I am getinng to see a blank screen.....unable to see the memos, contacts etc from my copied database.

    Please help!! I have a lot of important data stored in Deja Memos and I desperately want to get it restored.

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Venky welcome to the forum.

    I apologize for the late reply. Please contact for help.

    On your new phone, check to see if there is more than one storage volume. It may be that DejaOffice is looking in a specific place. Usually the "Phone" volume.

    We can help. But not here on the forum. Please contact support.

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