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Thread: "DejaOffice could not locate your database" returns

  1. #1
    Member
    Join Date
    Feb 2011
    Posts
    39

    Unhappy "DejaOffice could not locate your database" returns

    When version 4.2.6 came out, I reported that after syncing to the Palm Desktop on my Windows 10 laptop using a USB cable I got a message that DejaOffice could not locate the database, and I had to restore from a backup. That was fixed when 4.2.7 first came out and I had not had the problem from that time until today. On Friday the latest 4.2.7 was automatically downloaded into my Samsung Galaxy S5 operating with Android 6.0.1. This morning I did a backup and "DejaOffice could not locate your database" reappeared, and I had to restore from the backup.

  2. #2
    Member
    Join Date
    Dec 2012
    Posts
    71
    Mel-

    Thanks for your patience on this issue. We believe we have a fix for the problem you reported in our latest inhouse build of DejaOffice for Android. From your phone, please download and install from the link below:

    http://www.dejaoffice.com/androidapp...DejaOffice.apk

    Let us know if the issue continues.

  3. #3
    Member
    Join Date
    Feb 2011
    Posts
    39
    I downloaded and installed build 983. However the problem continues. I had to restore the database from the backup.

  4. #4
    Junior Member
    Join Date
    Sep 2018
    Posts
    1
    I had exactly the same problem. Turns out that it is the app "NoxCleaner". when you install it and press the clean button, it completely wipes the content of your "clusb" directory beyond recovery. Carefull with cleaning apps!

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