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Thread: ZTE Axon 7 Laucher crashes when trying to place DejaOffice widget

  1. #1
    Junior Member
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    Jul 2017
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    Unhappy ZTE Axon 7 Laucher crashes when trying to place DejaOffice widget

    My ZTE Axon 7 Laucher app crashes whenever I try to put a DejaOffice widget onto any of my starter screens, even a blank one. Any clues?

    (ZTE A2017G_4840, Android 7.1.1, Kernel 3.18.31, Build A2017GV1.2.0B04)

    Best Greetings,
    Harald

  2. #2
    Senior Member DJOCTO's Avatar
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    Apr 2010
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    2,299
    Harald, welcome to the forum.

    We are going to have our developer look at it. We do not have a ZTE phone here, and they are a bit expensive.

  3. #3
    Senior Member
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    Aug 2011
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    537
    Harald,

    One test you can make is to install Nova Launcher (the free version) or any other launcher and then switch to that launcher. If that works okay, it is probably something about the ZTE launcher. If not, then it may be something about the ZTE.

    I would also make sure you have the very latest version of DJO as they just pushed an update Monday thhat seems to fix problems that might not be unrelated to your. See this thread:

    https://www.dejaoffice.com/forums/sh...-version-4-3-4

    Just some ideas while you are waiting. Hope they help.
    DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1903
    DejaOffice 4.4.21 (Android), Moto G6, stock Android 9), May 2019 security patch.*
    Samsung Galaxy Tab S, LineageOS 14.1 (Android 7.1.2), August 2019 security patch.
    DejaCloud Sync (PC and phone), USB Sync (Tablet).

    *Temporary phone after my Nexus 6p died, holding out for this phone as a replacement: https://www.fxtec.com/pro1/


  4. #4
    Senior Member
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    Oct 2011
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    445
    I can recommend Nova launcher. I use it on my tablet as it gives clean interface on my tablet which came with some customisation from it's supplier. It can be found on Play Store.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1131) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1131)
    WiFiSync
    Syncs to Android Contacts App only

  5. #5
    Senior Member DJOCTO's Avatar
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    Apr 2010
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    2,299
    Harald, we have finished our investigation. We found reports that other Apps are also having problems placing widgets on ZTE Axon 7. We think it is an issue with the OS that will be fixed soon by ZTE. We are not purchasing a unit at this time, because we don't feel this is fixable by us.

    Try the launcher suggested here. That should work.

  6. #6
    Junior Member
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    Mar 2013
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    I am having the same issue with my Moto Force Z. This is the only app I'm having an issue with because when I quickly scroll past DejaOffice, it doesn't crash.

  7. #7
    Junior Member
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    Mar 2013
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    Could I get a response?

  8. #8
    Senior Member DJOCTO's Avatar
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    brisaacs we are looking into this...

  9. #9
    Senior Member
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    Oct 2011
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    Just updated my phone to the Motorola G5 and get the same problem. "Launcher 3" crashes when I get anywhere near the Dejaoffice widgets in widget selection list.
    Cecil

    Motorola Moto G5 Android 8.1.0
    DJO 4.4.11 (1131) Companionlink 7 (7046)
    ACT 16
    USB Sync
    Syncs to Android Contacts App only

    Lenovo Tab 4 8
    DJO 4.4.11(1131)
    WiFiSync
    Syncs to Android Contacts App only

  10. #10
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,299
    This should be fixed now. It is in our beta release. Download from this link on your phone:

    https://www.dejaoffice.com/androidap...DejaOffice.apk

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