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Thread: Restart phone between USB syncs?

  1. #1

    Restart phone between USB syncs?

    Do I need to restart between syncs every time? When I was having trouble getting the USB sync to work last spring, the rep who helped me had me restart it as we worked through each step. Now that the DJO updates have solved the problems I had, is it still necessary to do all those restarts?

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    Samsung Galaxy S5, Android 6.0.1 (security patch level Apr. 1, 2017)
    DJO 4.3.6, build 1002; CL 7044
    Win10 x64, AU update; PalmDesktop 4.2

    USB sync --- manual syncing, as needed
    Not syncing to native Android calendar or contacts
    Last edited by marjoryb98; 08-10-2017 at 03:12 PM.

  2. #2
    Following up - I received an email directly from support, saying that I do not have to restart the phone between each sync. Good to know!

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