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Thread: Contact name not showing up when call or text is recieved only number

  1. #1

    Contact name not showing up when call or text is recieved only number

    I have been using Daja connecting my android phone to my outlook contacts. Most of my contacts only show the number when I receive a call or text. Has anyone else have this problem

  2. #2
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,215
    Charles, welcome to the forum.

    Method 1: (Preferred) In DejaOffice, go to Settings, DejaContact Settings, and click on DejaOffice Caller ID (about the 10th item on the list). This will turn on Caller ID in DejaOffice.

    Method 2: (Native) In DejaOffice, got to Settings, Sync Settings and Sync all your contacts to the Native Android Phone Account. This tells Android what name belongs with the number.

    Try Method 1 to see what you think.

  3. #3
    Junior Member
    Join Date
    Jan 2014
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    17
    I'm having the same problem. Have tried both solutions above. Do I have to have the person call or text me again to activate it?
    Samsung Galaxy S4 Android
    DejaOffice version 4.1.3
    CompanionLink 6, build #6052
    Data Manager App: PalmDesktop
    Sync with CompanionLink via DejaConnect USB
    DejaOffice Sync Settings: Sync with Android Contacts and Calendar.
    Service provider AT&T

  4. #4
    Senior Member DJOCTO's Avatar
    Join Date
    Apr 2010
    Posts
    2,215
    Ok. We'll check into it.

  5. #5
    Charles,

    Give this a shot for me:

    1. Open DejaOffice, tap settings, tap Sync Setting, and ensure Sync with
    Android Contacts App is enabled. If so Tap Contact account below it and
    ensure it lists DejaOffice.
    2. Scroll to the bottom of this menu, tap the second to last option to
    "Delete Contacts from Android contacts app" and in the menu that pops
    up, tap DejaOffice and tap Yes.
    3. When the deletion completes, return to the main menu of DejaOffice
    and tap Read Android Data.

    When it completes, check your call history, messages, etc, do names now appear with numbers?

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