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Thread: Problems after new Windows 10 update (1803)

  1. #1

    Problems after new Windows 10 update (1803)

    Just finished the update (long process!). Now Companion Link won't run - it says Trial Expired. I've tried compatibility mode for Win8, and running as administrator. So far it hasn't helped. I did submit the request to verify my license, and have requested a keycode which I may not get by email until tomorrow.

    I initially turned off almost all permissions in Windows settings, so I don't know if that's a factor. They mostly involved the camera, microphone, etc interacting with other apps.

    I guess my first question is - has anyone else had problems with CL after the big Windows update?

    Samsung Galaxy S5, Android 6.0.1 (security patch level August 1, 2017)
    DJO 4.4.2, build 1038; CL 7050
    Win10 x64, Fall Creator/April 2018 update, v 1803; PalmDesktop 4.2

    Local WiFi sync --- manual syncing, as needed
    Not syncing to native Android calendar or contacts

  2. #2
    Panic is over - I had shut down the computer while we were out for a while. After restart, CLO is functional again and synced successfully. Whew! You don't appreciate how much you rely on something like your electronic calendar/everything until it doesn't do what you need it to do!

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