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Thread: Unable to access SD Card / DejaOffice could not locate your database

  1. #1
    Junior Member
    Join Date
    Apr 2019
    Posts
    1

    Unable to access SD Card / DejaOffice could not locate your database

    I've been using DejaOffice successfully for a couple years now on my Samsung Android tablet. Today when I tried to sync my calendar it gave me the message "Unable to access SD card. Unmount your device from the PC and change the your USB connection type to Charge only." I sync via wi-fi and have never had this problem before. When I tried to bring up DejaOffice, it said it couldn't locate my database.

    On my tablet, I'm running version 4.4.18 and it says "Storage used Device memory"

    On my PC, I'm using CompanionLink for Outlook, Version 7 (Build 7050)

    Please, how can I fix this?

  2. #2
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,464
    Morton,

    I have created a support ticket for this issue and sent you an email, please check your email for further steps.

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