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Thread: Why is 1.1.4 so slow to load contacts? (ACT!-->iPhone 3G via WiFi)

  1. #1

    Why is 1.1.4 so slow to load contacts? (ACT!-->iPhone 3G via WiFi)

    I was looking forward to 1.1.4 so my alarms would work (which they now do).

    I read about some users with my setup having syncing problems (duplication of records), so I always purge my iPhone and load all records from ACT!, which I treat as my master repository. (That's also what I did, for a similar reason, between ACT! and my Treo 650, using Palm's sync capability before I got my iPhone.)

    Looking at messages displayed on the iPhone, transfer of records between ACT! and the iPhone appears to be at the same speed as with 1.1.3. However, each batch of 200 contacts spends a huge amount of time in the "Finalize Contacts" phase. As a result, syncing now takes 3 to 4 times as long as it did with 1.1.3.

    Under 1.1.3 I could complete the operation (2,000+ contacts) in about 15 minutes, which is easy to work around. Now the process takes 45-60 minutes, which is awkward, at best.

    I suspect that the increased time is the result of added capabilities that I do not use. I will appreciate anything you can do to reduce the time back to 15 minutes (or even less, which would be great).

  2. #2
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,347
    So glad your alarms are working now.
    Does the 45 Min sync time occur on every sync, or just when you Purge and Reload?
    We just released DJO to 1.1.5 today. Can you please let us know if you have the same slow sync experience with the latest version?
    Also please check for updates for the CompanionLink desktop client.

  3. #3
    "I suspect that the increased time is the result of added capabilities that I do not use. I will appreciate anything you can do to reduce the time back to 15 minutes (or even less, which would be great). "

    not going to happen unless you use usb. you have to remember wifi is bound to encounter more issues than usb.

  4. #4
    Quote Originally Posted by whydoyoucare View Post
    "I suspect that the increased time is the result of added capabilities that I do not use. I will appreciate anything you can do to reduce the time back to 15 minutes (or even less, which would be great). "

    not going to happen unless you use usb. you have to remember wifi is bound to encounter more issues than usb.
    1. The only variable was the 1.1.4 upgrade. Before that, WiFi was acceptable. (I will check out 1.1.5 and the latest CompanionLink desktop.)

    2. I'd be pleased to go USB instead of WiFi. When I looked at the available products for directly syncing ACT! and iPhone, I thought WiFi was the only option. If there there is some way to use USB, please let me know how to find it.

  5. #5
    Quote Originally Posted by Thomas View Post
    So glad your alarms are working now.
    Does the 45 Min sync time occur on every sync, or just when you Purge and Reload?
    We just released DJO to 1.1.5 today. Can you please let us know if you have the same slow sync experience with the latest version?
    Also please check for updates for the CompanionLink desktop client.
    I always Purge and Reload. The time is closer to 60 minutes.

    I upgraded to latest DJO and CL desktop. No improvement in times.

    I watched closely and observed the following. (Unfortunately, I did no detailed observing of 1.1.3 like the following, so I can't identify, for certain, where the difference is.)

    Purge takes about 10 minutes, but CL reading of Act contacts is quick. CL sends batches of 200 contacts to iPhone. First batch takes about 1 minute to transfer and about 1 minute to Finalize. The last batch of 200 takes about 2 1/2 minutes to transfer and about 5 minutes to Finalize. (Then there are the last few contacts and my calendar events, which go quickly.)

    So I gather that as the number of contacts grows, the indexing process slows down. My iPhone appears to have lots of free memory: 6.7 of 6.9 GB.

    I probably would be willing to give up some indexing / search capabilities in exchange for a much faster sync.

  6. #6
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,347
    A purge and reload is a very useful way to sync after upgrading the DJO software, but should not be necessary on every sync.
    Can you please post a log file from a Purge and Reload sync so we can take a closer look at what is happening here?
    After you post a log file from your current sync try changing your ComapnionLink Settings to the following:
    Select ACT Settings>Applications
    For contacts select Act to iPhone option.
    This will set your contacts to push one way from ACT to the iPhone only when you sync, and should take less time than a Purge and Reload.

  7. #7
    Quote Originally Posted by Thomas View Post
    A purge and reload is a very useful way to sync after upgrading the DJO software, but should not be necessary on every sync.
    Can you please post a log file from a Purge and Reload sync so we can take a closer look at what is happening here?
    After you post a log file from your current sync try changing your ComapnionLink Settings to the following:
    Select ACT Settings>Applications
    For contacts select Act to iPhone option.
    This will set your contacts to push one way from ACT to the iPhone only when you sync, and should take less time than a Purge and Reload.
    I did a Purge and Reload. There's a gigantic log file on my iPhone, but when I chose to e-mail the log file, all that was sent was:

    <<<<<

    2011-01-13 22:50:06.141 DejaOffice[15957:307] DejaOffice v1.1.5 Copyright 2011 CompanionLink Software System Version: 4.2.1 System Model: iPhone Serial #:
    4598fac95d3538a6b55e479c270fdbfbf6f8864a
    Free Memory: 116.00Mb
    Physical Memory: 116.00Mb
    Free 'File' Space: 6.78Gb

    2011-01-13 22:50:06.146 DejaOffice[15957:307] ERROR: Low memory, log was truncated <--------<<<
    2011-01-13 22:52:33.391 DejaOffice[15957:307] emailLog

    >>>>>

    The low memory error (which I saw and cleared on my iPhone) apparently was caused by logging; it did not occur previously.

  8. #8
    Quote Originally Posted by Thomas View Post
    A purge and reload is a very useful way to sync after upgrading the DJO software, but should not be necessary on every sync.
    Can you please post a log file from a Purge and Reload sync so we can take a closer look at what is happening here?
    After you post a log file from your current sync try changing your ComapnionLink Settings to the following:
    Select ACT Settings>Applications
    For contacts select Act to iPhone option.
    This will set your contacts to push one way from ACT to the iPhone only when you sync, and should take less time than a Purge and Reload.
    I tried Act-to-iPhone twice - did not work either time. The PC kept displaying "Connecting", and the iPhone kept displaying "Sending Data 100%". The first time I let it go an hour before canceling; the second time, only five minutes.

    So I did a Purge and Reload. This time (I see you have not yet posted my reply from yesterday), there was no memory error. Here is the log:

    <<<<<

    .034 DejaOffice[16458:6a03] Updating Record 80458 on PC.
    2011-01-14 19:57:47.064 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:47.342 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:57:49.577 DejaOffice[16458:6a03] Updating Record 80459 on PC.
    2011-01-14 19:57:49.603 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:49.867 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:57:52.068 DejaOffice[16458:6a03] Updating Record 80460 on PC.
    2011-01-14 19:57:52.095 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:52.395 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:57:54.704 DejaOffice[16458:6a03] Updating Record 80461 on PC.
    2011-01-14 19:57:54.747 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:55.070 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:57:57.381 DejaOffice[16458:6a03] Updating Record 80462 on PC.
    2011-01-14 19:57:57.403 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:57.706 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:00.189 DejaOffice[16458:6a03] Updating Record 80463 on PC.
    2011-01-14 19:58:00.214 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:00.522 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:02.948 DejaOffice[16458:6a03] Updating Record 80464 on PC.
    2011-01-14 19:58:02.975 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:03.255 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:05.585 DejaOffice[16458:6a03] Updating Record 80465 on PC.
    2011-01-14 19:58:05.616 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:05.931 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:08.375 DejaOffice[16458:6a03] Updating Record 80466 on PC.
    2011-01-14 19:58:08.405 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:08.691 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:11.994 DejaOffice[16458:6a03] Updating Record 80467 on PC.
    2011-01-14 19:58:12.015 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:12.311 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:14.676 DejaOffice[16458:6a03] Updating Record 80468 on PC.
    2011-01-14 19:58:14.700 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:14.995 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:17.231 DejaOffice[16458:6a03] Updating Record 80469 on PC.
    2011-01-14 19:58:17.251 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:17.521 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:19.924 DejaOffice[16458:6a03] Updating Record 80470 on PC.
    2011-01-14 19:58:19.943 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:20.242 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:22.636 DejaOffice[16458:6a03] Updating Record 80471 on PC.
    2011-01-14 19:58:22.672 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:22.966 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:25.274 DejaOffice[16458:6a03] Updating Record 80472 on PC.
    2011-01-14 19:58:25.307 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:25.591 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:27.969 DejaOffice[16458:6a03] Updating Record 80473 on PC.
    2011-01-14 19:58:28.001 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:28.281 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:30.432 DejaOffice[16458:6a03] Updating Record 80474 on PC.
    2011-01-14 19:58:30.696 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:32.993 DejaOffice[16458:6a03] Updating Record 80475 on PC.
    2011-01-14 19:58:33.013 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:33.295 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:58:35.652 DejaOffice[16458:6a03] Updating Record 80476 on PC.
    2011-01-14 19:58:35.685 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:35.970 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:58:38.320 DejaOffice[16458:6a03] Updating Record 80477 on PC.
    2011-01-14 19:58:38.339 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:38.643 DejaOffice[16458:6a03] Category String To Add: Lead
    2011-01-14 19:58:41.179 DejaOffice[16458:6a03] Updating Record 80478 on PC.
    2011-01-14 19:58:41.202 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:41.520 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:43.851 DejaOffice[16458:6a03] Updating Record 80479 on PC.
    2011-01-14 19:58:43.872 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:44.159 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:46.563 DejaOffice[16458:6a03] Updating Record 80480 on PC.
    2011-01-14 19:58:46.583 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:46.920 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:49.376 DejaOffice[16458:6a03] Updating Record 80481 on PC.
    2011-01-14 19:58:49.408 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:49.721 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:52.090 DejaOffice[16458:6a03] Updating Record 80482 on PC.
    2011-01-14 19:58:52.124 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:52.423 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:58:54.760 DejaOffice[16458:6a03] Updating Record 80483 on PC.
    2011-01-14 19:58:54.779 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:55.082 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:57.301 DejaOffice[16458:6a03] Updating Record 80484 on PC.
    2011-01-14 19:58:57.320 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:57.575 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:58:59.880 DejaOffice[16458:6a03] Updating Record 80485 on PC.
    2011-01-14 19:58:59.909 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:00.197 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:02.576 DejaOffice[16458:6a03] Updating Record 80486 on PC.
    2011-01-14 19:59:02.594 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:02.889 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:59:05.199 DejaOffice[16458:6a03] Updating Record 80487 on PC.
    2011-01-14 19:59:05.245 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:05.527 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:07.849 DejaOffice[16458:6a03] Updating Record 80488 on PC.
    2011-01-14 19:59:07.890 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:08.188 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:10.559 DejaOffice[16458:6a03] Updating Record 80489 on PC.
    2011-01-14 19:59:10.577 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:11.300 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:13.966 DejaOffice[16458:6a03] Updating Record 80490 on PC.
    2011-01-14 19:59:14.000 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:14.302 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:17.168 DejaOffice[16458:6a03] Updating Record 80491 on PC.
    2011-01-14 19:59:17.188 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:17.412 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:59:18.498 DejaOffice[16458:307] Show App DejaLinkAppDelegate
    2011-01-14 19:59:19.812 DejaOffice[16458:6a03] Updating Record 80492 on PC.
    2011-01-14 19:59:19.839 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:20.066 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:21.864 DejaOffice[16458:307] Show App DejaLinkAppDelegate
    2011-01-14 19:59:22.721 DejaOffice[16458:6a03] Updating Record 80493 on PC.
    2011-01-14 19:59:22.740 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:22.997 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:24.854 DejaOffice[16458:6a03] Updating Record 80494 on PC.
    2011-01-14 19:59:24.881 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:25.550 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:27.449 DejaOffice[16458:6a03] Updating Record 80495 on PC.
    2011-01-14 19:59:27.470 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:27.692 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:29.459 DejaOffice[16458:6a03] Updating Record 80496 on PC.
    2011-01-14 19:59:29.480 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:29.698 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:59:31.451 DejaOffice[16458:307] applicationDidEnterBackground


    Sent from my iPhone=

    >>>>>

    ANOTHER PROBLEM: On 1/11 I wrote that 1.1.4 fixed the alerts-not-working problem. It appears that the problem is back (perhaps in 1.1.5?). Alerts synced from ACT! do not sound, and neither do alerts that I put directly into DJO.

  9. #9
    DejaOffice Team Member
    Join Date
    Dec 2010
    Posts
    2,347
    Quote Originally Posted by dhshultz View Post
    I tried Act-to-iPhone twice - did not work either time. The PC kept displaying "Connecting", and the iPhone kept displaying "Sending Data 100%". The first time I let it go an hour before canceling; the second time, only five minutes.

    So I did a Purge and Reload. This time (I see you have not yet posted my reply from yesterday), there was no memory error. Here is the log:

    <<<<<

    .034 DejaOffice[16458:6a03] Updating Record 80458 on PC.
    2011-01-14 19:57:47.064 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:47.342 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:57:49.577 DejaOffice[16458:6a03] Updating Record 80459 on PC.
    2011-01-14 19:57:49.603 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:49.867 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:57:52.068 DejaOffice[16458:6a03] Updating Record 80460 on PC.
    2011-01-14 19:57:52.095 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:52.395 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:57:54.704 DejaOffice[16458:6a03] Updating Record 80461 on PC.
    2011-01-14 19:57:54.747 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:55.070 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:57:57.381 DejaOffice[16458:6a03] Updating Record 80462 on PC.
    2011-01-14 19:57:57.403 DejaOffice[16458:6a03] 1
    2011-01-14 19:57:57.706 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:00.189 DejaOffice[16458:6a03] Updating Record 80463 on PC.
    2011-01-14 19:58:00.214 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:00.522 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:02.948 DejaOffice[16458:6a03] Updating Record 80464 on PC.
    2011-01-14 19:58:02.975 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:03.255 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:05.585 DejaOffice[16458:6a03] Updating Record 80465 on PC.
    2011-01-14 19:58:05.616 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:05.931 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:08.375 DejaOffice[16458:6a03] Updating Record 80466 on PC.
    2011-01-14 19:58:08.405 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:08.691 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:11.994 DejaOffice[16458:6a03] Updating Record 80467 on PC.
    2011-01-14 19:58:12.015 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:12.311 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:14.676 DejaOffice[16458:6a03] Updating Record 80468 on PC.
    2011-01-14 19:58:14.700 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:14.995 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:17.231 DejaOffice[16458:6a03] Updating Record 80469 on PC.
    2011-01-14 19:58:17.251 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:17.521 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:19.924 DejaOffice[16458:6a03] Updating Record 80470 on PC.
    2011-01-14 19:58:19.943 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:20.242 DejaOffice[16458:6a03] Category String To Add: Vendor
    2011-01-14 19:58:22.636 DejaOffice[16458:6a03] Updating Record 80471 on PC.
    2011-01-14 19:58:22.672 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:22.966 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:25.274 DejaOffice[16458:6a03] Updating Record 80472 on PC.
    2011-01-14 19:58:25.307 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:25.591 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:27.969 DejaOffice[16458:6a03] Updating Record 80473 on PC.
    2011-01-14 19:58:28.001 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:28.281 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:30.432 DejaOffice[16458:6a03] Updating Record 80474 on PC.
    2011-01-14 19:58:30.696 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:32.993 DejaOffice[16458:6a03] Updating Record 80475 on PC.
    2011-01-14 19:58:33.013 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:33.295 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:58:35.652 DejaOffice[16458:6a03] Updating Record 80476 on PC.
    2011-01-14 19:58:35.685 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:35.970 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:58:38.320 DejaOffice[16458:6a03] Updating Record 80477 on PC.
    2011-01-14 19:58:38.339 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:38.643 DejaOffice[16458:6a03] Category String To Add: Lead
    2011-01-14 19:58:41.179 DejaOffice[16458:6a03] Updating Record 80478 on PC.
    2011-01-14 19:58:41.202 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:41.520 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:43.851 DejaOffice[16458:6a03] Updating Record 80479 on PC.
    2011-01-14 19:58:43.872 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:44.159 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:46.563 DejaOffice[16458:6a03] Updating Record 80480 on PC.
    2011-01-14 19:58:46.583 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:46.920 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:49.376 DejaOffice[16458:6a03] Updating Record 80481 on PC.
    2011-01-14 19:58:49.408 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:49.721 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:58:52.090 DejaOffice[16458:6a03] Updating Record 80482 on PC.
    2011-01-14 19:58:52.124 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:52.423 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:58:54.760 DejaOffice[16458:6a03] Updating Record 80483 on PC.
    2011-01-14 19:58:54.779 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:55.082 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:58:57.301 DejaOffice[16458:6a03] Updating Record 80484 on PC.
    2011-01-14 19:58:57.320 DejaOffice[16458:6a03] 1
    2011-01-14 19:58:57.575 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:58:59.880 DejaOffice[16458:6a03] Updating Record 80485 on PC.
    2011-01-14 19:58:59.909 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:00.197 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:02.576 DejaOffice[16458:6a03] Updating Record 80486 on PC.
    2011-01-14 19:59:02.594 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:02.889 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:59:05.199 DejaOffice[16458:6a03] Updating Record 80487 on PC.
    2011-01-14 19:59:05.245 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:05.527 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:07.849 DejaOffice[16458:6a03] Updating Record 80488 on PC.
    2011-01-14 19:59:07.890 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:08.188 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:10.559 DejaOffice[16458:6a03] Updating Record 80489 on PC.
    2011-01-14 19:59:10.577 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:11.300 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:13.966 DejaOffice[16458:6a03] Updating Record 80490 on PC.
    2011-01-14 19:59:14.000 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:14.302 DejaOffice[16458:6a03] Category String To Add: Client
    2011-01-14 19:59:17.168 DejaOffice[16458:6a03] Updating Record 80491 on PC.
    2011-01-14 19:59:17.188 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:17.412 DejaOffice[16458:6a03] Category String To Add: Personal
    2011-01-14 19:59:18.498 DejaOffice[16458:307] Show App DejaLinkAppDelegate
    2011-01-14 19:59:19.812 DejaOffice[16458:6a03] Updating Record 80492 on PC.
    2011-01-14 19:59:19.839 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:20.066 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:21.864 DejaOffice[16458:307] Show App DejaLinkAppDelegate
    2011-01-14 19:59:22.721 DejaOffice[16458:6a03] Updating Record 80493 on PC.
    2011-01-14 19:59:22.740 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:22.997 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:24.854 DejaOffice[16458:6a03] Updating Record 80494 on PC.
    2011-01-14 19:59:24.881 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:25.550 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:27.449 DejaOffice[16458:6a03] Updating Record 80495 on PC.
    2011-01-14 19:59:27.470 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:27.692 DejaOffice[16458:6a03] Category String To Add: Network
    2011-01-14 19:59:29.459 DejaOffice[16458:6a03] Updating Record 80496 on PC.
    2011-01-14 19:59:29.480 DejaOffice[16458:6a03] 1
    2011-01-14 19:59:29.698 DejaOffice[16458:6a03] Category String To Add: Prospect
    2011-01-14 19:59:31.451 DejaOffice[16458:307] applicationDidEnterBackground


    Sent from my iPhone=

    >>>>>

    ANOTHER PROBLEM: On 1/11 I wrote that 1.1.4 fixed the alerts-not-working problem. It appears that the problem is back (perhaps in 1.1.5?). Alerts synced from ACT! do not sound, and neither do alerts that I put directly into DJO.
    We just re-verified that alerts are working with 1.1.6 in ACT.
    It is possible to Sync via USB if you go from ACT to Outlook to USB sync with iTunes.
    We also offer Secure Hosted Sync Service. You can sign up for a free trial run of that service as well.
    I posted some basic WiFi troubleshooting steps this morning you might want to check out as well.

    Keep us informed of your progress.

  10. #10
    Quote Originally Posted by Thomas View Post
    We just re-verified that alerts are working with 1.1.6 in ACT.
    It is possible to Sync via USB if you go from ACT to Outlook to USB sync with iTunes.
    We also offer Secure Hosted Sync Service. You can sign up for a free trial run of that service as well.
    I posted some basic WiFi troubleshooting steps this morning you might want to check out as well.

    Keep us informed of your progress.
    Where are the WiFi troubleshooting steps?

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