Bug: PnR resets all setting on the Android

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  • McLion
    Senior Member
    • May 2011
    • 518

    #1

    Bug: PnR resets all setting on the Android

    Doing a PnR sync resets all settings done on the Android to their defaults.
    Therefore, it also triggers the setup assistant and all the setup has to be redone.
    This also leads to a needed second PnR sync because after the first one, data is purged from the Android but not reloaded due to the deletion of the settings and the assistant invoked.

    Using the latest version of a CL and DJO on HTC Desire S with OL2007 on W7.
    Google Pixel, Android 10 German, DJO 4.4.32 (1221)
    Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Originally posted by McLion View Post
    Doing a PnR sync resets all settings done on the Android to their defaults.
    Therefore, it also triggers the setup assistant and all the setup has to be redone.
    This also leads to a needed second PnR sync because after the first one, data is purged from the Android but not reloaded due to the deletion of the settings and the assistant invoked.

    Using the latest version of a CL and DJO on HTC Desire S with OL2007 on W7.
    McLion,

    I am going to try reproduce this in house. Can you provide some additional information:
    Android OS version of the Desire S
    DejaOfffice 1.11.7?
    Sync method?
    Was the DejaOffice configured to Sync with Native Android Contacts and or Calendars?
    Was Google Sync disabled for Contacts and Calendars?

    Thanks
    - Lead QA

    Comment

    • McLion
      Senior Member
      • May 2011
      • 518

      #3
      Thomas,

      I had this happen multiple times. I still do a lot of PnR from the Master PC to the Android because I am still struggling to set up to keep my Office PC (Master), my Android (as 'carrier') and my Private PC in sync (I'll open a separate thread for this later).

      - Desire S Android version is 2.3.3
      - DejaOffice is version 1.11.7
      - CompanionLink 4.0 (4044) - direct USB
      - DJO is configured to sync with native Android Contacts
      (Have to use Google account on the Android because native phone memory is not visible from DJO sync)
      - DJO is not configured to sync with native Android Calendar
      - Android does not sync to the Google cloud
      (I don't have (don't want!) contacts nor calendar items in the Google cloud)

      Regards,
      Franz
      Google Pixel, Android 10 German, DJO 4.4.32 (1221)
      Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
      Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
      Syncing to native Android contacts (DJO account), not syncing to native Android calendar

      Comment

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