Still lots of crashes of syncing

[McLion]

1 out of 5 sync crashes, always the same thing:

- start sync on Android
- Mobile doing the "USB stuff", showing all the various messages
- THEN DISAPPEARS on Android
- CL comes up on PC and finishes correctly
- Now, where should I push OK on the Android to finsih?!? There is no DJO anymore, just the Android Homescreen (not DJO!).
- trying to tap DJO Sync somehow starts a second syncing task - which is not a good idea IMHO.
- trying to exit DJO after opening its Homescreen says that it is currently syncing and its not a good idea to interrupt, which is the only way out of this situation unfortunately.

This has been reported before by other users as well.
Any fix for this?

[Belinda]

1 out of 5 sync crashes, always the same thing:

- start sync on Android
- Mobile doing the "USB stuff", showing all the various messages
- THEN DISAPPEARS on Android
- CL comes up on PC and finishes correctly
- Now, where should I push OK on the Android to finsih?!? There is no DJO anymore, just the Android Homescreen (not DJO!).
- trying to tap DJO Sync somehow starts a second syncing task - which is not a good idea IMHO.
- trying to exit DJO after opening its Homescreen says that it is currently syncing and its not a good idea to interrupt, which is the only way out of this situation unfortunately.

This has been reported before by other users as well.
Any fix for this?

McLion -

Can you send me both a PC log & a device log of this happening, to belinda@companionlink.com? If you need directions let me know.

Thanks!