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When I try to activate the Add-In in Outlook 2010, Windows 7, it says it's unloaded. When I try to manually add CLOutlookAddIn.vsto it says it is not a valid Office Add-in. This used to work. What's wrong?
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Last edited by Eagle 3; 07-16-2021, 08:00 PM.PC: Windows 11, 64 bit
CompanionLink for Outlook
Data Manager App: Outlook 365
Mobile Device: Samsung Galaxy S25 Ultra Thailand;
Sync Method with CompanionLink: DejaCloud -
Eagle,
The issue is likely with Outlook 2010. An uninstall and reinstall of CompanionLink might re-add the Add-in, but there is no guarantee. The Add-in just helps with the detection of changes for the Real Time sync, but the auto sync will still function without it. Are you having auto sync issues or just noting that the Add-in is not loaded.- Lead QA -
No problem with auto sync. I just thought it would be faster using the Add-in. I may try the uninstall and reinstall of CompanionLink sometime, but not now.PC: Windows 11, 64 bit
CompanionLink for Outlook
Data Manager App: Outlook 365
Mobile Device: Samsung Galaxy S25 Ultra Thailand;
Sync Method with CompanionLink: DejaCloudComment
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