Contry codes not synchronized

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  • erikl
    Member
    • Feb 2015
    • 66

    #1

    Contry codes not synchronized

    When synchronizing between Outlook on a PC and Deja Office on an iPhone, the local country codes of contacts telephone numbers (specified as +99) are not synchronized. Or said otherwise: If the country code corrresponds to the country code of the current country, it is not synchronized to the iPhone. This is a problem when travelling, because it makes it impossible to call numbers at "home" without first adding the country code again locally on the iPhone.

    CompanionLink is build 10022.

    Erik
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Erik,

    This is controlled by the County Code setting in the CompanionLink Settings > Advanced Settings (bottom left), then under the Phone Formatting Tab. If you have Local Country Code set to any value this is "stripped" on the sync to the Phone. Either set this to 999 (which will sync All Country codes) or check the "Sync All Country codes" option. Once this is done, under the Applications tab at the top, select the Reread Outlook option in the bottom left. Click ok, click Ok again then return to the main menu and sync once with the phone. When it completes, the country codes should be on the device.
    - Lead QA

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