Can't Install CompanionLink Betas

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  • Eagle 3
    Senior Member
    • Oct 2012
    • 167

    #1

    Can't Install CompanionLink Betas

    I can't install the last 2 CompanionLink betas, 11015. I get the error 1714. The older version of CompanionLink cannot be removed. I have version 11014 beta currently installed.
    What's wrong?
    PC: Windows 11, 64 bit
    CompanionLink for Outlook
    Data Manager App: Outlook 365
    Mobile Device: Samsung Galaxy S25 Ultra Thailand;
    Sync Method with CompanionLink: DejaCloud
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Eagle,

    Try giving the PC a quick restart then run the installer again. If no change, try right clicking the Installer and choose Run As Administrator. See if this helps.
    - Lead QA

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    • Eagle 3
      Senior Member
      • Oct 2012
      • 167

      #3
      Neither one worked. I still get the error message. It's not a big deal if I don't install it;I just like to keep up with the latest version. Maybe if I uninstall 11014, and then install 11015, it will work. Maybe if I have some time later.
      PC: Windows 11, 64 bit
      CompanionLink for Outlook
      Data Manager App: Outlook 365
      Mobile Device: Samsung Galaxy S25 Ultra Thailand;
      Sync Method with CompanionLink: DejaCloud

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