Rebooted phone, now won't sync

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • index4u
    Junior Member
    • Jun 2016
    • 3

    #1

    Rebooted phone, now won't sync

    Rebooted phone to try to correct problem with task alarms consistently 3 minutes late. Now synchronization with Outlook 2016, which had worked perfectly, no longer works.

    I use direct USB connection, and had changed nothing in my Sync Settings. The phone shows up as usual in the Devices and Printers list on the PC, but CompanionLink no longer launches upon connecting. "Connecting with PC" displays on the phone, followed by "Press OK when the PC sync is complete", but sync never seems to start, not to mention completing.

    Desperate to get the sync functionality back!

    Blu Pure XL
    Android 5.1
    DejaOffice 4.1.3 (906)
    CompanionLink 7.0.0.0 (7018)
    Windows 10
    Outlook 2016
  • DJOCTO
    Senior Member
    • Apr 2010
    • 2386

    #2
    index4u welcome to the forums. I referred this to CompanionLink tech support and they will give you a call.

    Comment

    • index4u
      Junior Member
      • Jun 2016
      • 3

      #3
      As of this morning, synchronization is working again.

      Comment

      Working...