Need to undo last sync: lost contacts

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  • jdswanberg@comcast.net
    Junior Member
    • Sep 2015
    • 3
    #1

    Need to undo last sync: lost contacts

    How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.
    Tags: sync, undo
    • Hook
      Senior Member
      • Aug 2011
      • 548
      #2
      Welcome to the forums.

      I would contact support via email or phone (keep in mind, for the latter, they are PST timezone). You'll get much faster help than in the forum here.

      CompanionLink Support — Help Center
      https://www.companionlink.com/support/
      Get help with CompanionLink and DejaOffice. Setup guides, downloads, hours, contact options, and premium services — all in one place.


      I'd also ask them to change your user name for this forum. Using your email is going to invite a lot of spam to your inbox (spammers spider email addresses off websites).
      DejaOffice PC CRM Standalone, Windows 10 Home Version ver. 1909, DejaOffice 4.4.31 (Android),
      F(X) Tec Pro1, 6 GB RAM, 128 GB Internal, 256 GB External, Horizontal Slider Keyboard!!, Android 9
      Samsung Galaxy Tab S, 3 GB Ram, 16GB Internal, 128GB External, BT Keyboard, LineageOS 14.1 (Android 7.1.2)
      DejaCloud Sync (PC and phone), USB Sync (Tablet).

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        • Chris L
          Member
          • Oct 2014
          • 88
          #3
          Originally posted by jdswanberg@comcast.net View Post
          How do I undo my last sync between Dejaoffice/CompanionLink and Microsoft Outlook? For some reason, my daughter's information in my Dejaoffice and Outlook is gone.
          Welcome to the forum jdswanberg. For this issue, as Hook said, please give our free support line a call at 503-243-5200 between 7AM and 3:30PM Pacific time, Monday through Friday and one of our techs will be happy to assist you.

            Comment

            • jdswanberg@comcast.net
              Junior Member
              • Sep 2015
              • 3
              #4
              Thank you for your answer. For some reason, I was never notified that anyone had responded.

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